Doctor Feedback Module

Collect and manage verified patient feedback for doctors. Build credibility with transparent ratings and structured review management.

Doctor Feedback Module

Authentic feedback drives better doctor-patient relationships. The MyHospitalNow Doctor Feedback Module gives clinics and doctors a structured system to collect, display, and manage patient feedback — building trust through transparency and helping doctors continuously improve their practice.

  • Automated post-consultation feedback requests
  • Verified reviews from confirmed patients only
  • Multi-dimensional ratings: care, communication, wait time
  • Sentiment analysis to track trends over time
  • Public response tools for doctor reputation management
  • Integration with doctor profiles on the platform

MyHospitalNow Platform

Key Features

Powerful capabilities built to deliver exceptional healthcare experiences.

Multi-Dimensional Ratings

Patients rate consultation quality, communication, punctuality, and overall experience separately.

Verified Reviews

Only patients with confirmed appointments can submit reviews, eliminating fake feedback.

Doctor Responses

Doctors can respond publicly to reviews to demonstrate professionalism and accountability.

Trend Analytics

Track rating trends over time and identify areas for improvement with AI-driven sentiment scoring.

Automated Collection

Feedback requests sent automatically via SMS and email 24 hours after each appointment.

Review Moderation

Flag and report reviews that violate platform guidelines for moderation review.

How It Works

Simple steps to get started and make the most of this product.

1
Enable Module

Activate the Doctor Feedback Module from your dashboard and configure collection preferences.

2
Collect Reviews

Automated requests go to patients after every verified appointment.

3
View Analytics

Access rating breakdowns, sentiment scores, and trend reports in your dashboard.

4
Respond Publicly

Craft professional responses to build a positive online reputation.

5
Improve & Grow

Use monthly feedback insights to improve patient experience and grow bookings.

Frequently Asked Questions

Quick answers to common questions about doctor feedback module.

Only patients who completed a verified appointment can submit a review, ensuring all feedback is authentic.

Doctors cannot delete reviews directly, but can flag inappropriate content for moderation review. Constructive responses to negative reviews are recommended.

Ratings are a weighted average across all review dimensions. Recent reviews carry slightly more weight.

Yes. Reviews and ratings are displayed directly on the doctor's public profile, improving search visibility.

Yes. Monthly and custom-date feedback reports can be exported as PDF or CSV from your dashboard.

Build Your Doctor Reputation Today

Verified patient feedback is your most powerful credibility tool. Start collecting it systematically.

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