Patient Feedback & Review Platform

Share and read verified patient experiences for hospitals and doctors. Our feedback platform ensures authentic, transparent healthcare reviews.

Patient Feedback & Review Platform

Authentic patient voices building better healthcare. The MyHospitalNow Patient Feedback and Review Platform is a trusted source of genuine patient experiences — helping prospective patients make informed choices while giving hospitals and doctors actionable insights to improve care quality.

  • Verified reviews from confirmed patients only
  • Multi-dimensional ratings across care dimensions
  • Sentiment analysis for continuous quality improvement
  • Hospital and doctor response tools
  • Photo and media attachments in reviews
  • Fraud detection to ensure review authenticity

MyHospitalNow Platform

Key Features

Powerful capabilities built to deliver exceptional healthcare experiences.

Comprehensive Ratings

Patients rate care quality, doctor communication, wait times, cleanliness, and staff behaviour.

Verified Only

Only patients with confirmed, completed appointments can submit reviews.

Photo Reviews

Patients can attach photos to reviews (with privacy controls) for richer authentic feedback.

Sentiment Insights

AI-powered sentiment analysis identifies recurring themes for strategic service improvement.

Provider Responses

Hospitals and doctors can respond professionally to all reviews.

Fraud Detection

Our AI system detects and flags suspicious review patterns to maintain platform integrity.

How It Works

Simple steps to get started and make the most of this product.

1
Complete Your Appointment

Visit a hospital or consult a doctor through MyHospitalNow.

2
Receive Review Request

Get an automated review invitation 24 hours after your appointment.

3
Share Your Experience

Rate and describe your experience across multiple care dimensions.

4
Help Others Decide

Your verified review is published to help other patients make informed choices.

5
See Provider Response

If the provider responds to your review, you'll be notified to continue the conversation.

Frequently Asked Questions

Quick answers to common questions about patient feedback & review platform.

No. Only patients who completed a verified appointment can submit a review, ensuring all feedback is authentic.

Yes. You can edit your review within 7 days of submission. After that, reviews are locked to maintain integrity.

You'll receive a notification. You can read the response and continue the conversation within the platform.

Your name is shown by default, but you can choose to submit a review anonymously while still being verified.

No. Providers cannot remove reviews. They can respond or flag for moderation if guidelines are violated.

Share Your Healthcare Experience

Your review helps thousands of patients choose better care. Share your story today.

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