Hospital da Misericórdia de Évora is a prominent healthcare institution located in Évora, Portugal. Founded with a mission to provide high-quality medical care to the community, the hospital has a rich history and a commitment to excellence in healthcare services.

Historical Background

The hospital's origins date back to the 15th century, when it was established by the Santa Casa da Misericórdia, a charitable organization dedicated to helping those in need. Over the centuries, the hospital has evolved, adapting to advancements in medical science and technology to meet the growing healthcare needs of the population.

Mission and Vision

Mission: To deliver compassionate and comprehensive healthcare services, ensuring the well-being and satisfaction of our patients through excellence in medical practices and patient care.

Vision: To be recognized as a leading healthcare institution in Portugal, known for our innovative treatments, patient-centered care, and commitment to continuous improvement and professional development.

Core Values

• Compassion: Providing care with empathy and respect for the dignity of each patient.
• Excellence: Striving for the highest standards in medical care and professional conduct.
• Integrity: Upholding honesty, transparency, and ethical practices in all our operations.
• Innovation: Embracing new technologies and methods to enhance patient care and outcomes.
• Collaboration: Working together with healthcare professionals, patients, and the community to achieve common health goals.

Hospital da Misericórdia de Évora offers a range of specialized services, including:

1. Cardiology: Comprehensive cardiac care, including diagnostics, treatment, and rehabilitation services.
2. Orthopedics: Advanced treatment for musculoskeletal conditions, including surgeries and rehabilitation.
3. Gastroenterology: Specialized care for digestive system disorders, including endoscopic procedures.
4. Neurology: Diagnosis and treatment of neurological conditions, including stroke management and neurorehabilitation.
5. Oncology: Comprehensive cancer care, including chemotherapy, radiotherapy, and surgical oncology.
6. Pediatrics: Specialized medical care for infants, children, and adolescents.
7. Gynecology and Obstetrics: Women's health services, including prenatal, perinatal, and postnatal care.
8. Ophthalmology: Eye care services, including surgeries and treatments for various eye conditions.
9. Dermatology: Treatment for skin conditions, including medical and cosmetic dermatology.
10. Urology: Diagnosis and treatment of urinary tract and male reproductive system disorders.
11. Pulmonology: Specialized care for respiratory system disorders, including asthma and chronic obstructive pulmonary disease (COPD).
12. Psychiatry: Mental health services, including therapy, counseling, and psychiatric evaluations.

These specialized services are supported by state-of-the-art medical equipment and highly trained medical professionals, ensuring comprehensive and quality care for patients.

Hospital da Misericórdia de Évora is known for its commitment to providing high-quality healthcare services. The hospital emphasizes the following aspects to ensure high standards of quality:

1. Patient Safety: Implementing rigorous safety protocols to minimize risks and ensure the well-being of patients.

2. Accreditation and Certification: Maintaining various certifications and accreditations from recognized health organizations, which reflect their adherence to international healthcare standards.

3. Experienced Medical Staff: Employing highly qualified and experienced medical professionals, including doctors, nurses, and support staff, to deliver exceptional care.

4. Advanced Medical Equipment: Utilizing state-of-the-art medical technology and equipment to provide accurate diagnoses and effective treatments.

5. Patient-Centered Care: Focusing on personalized care plans tailored to meet the individual needs of patients, enhancing their overall experience and satisfaction.

6. Continuous Improvement: Engaging in ongoing quality improvement initiatives, including regular audits, staff training, and adopting best practices in healthcare delivery.

7. Patient Feedback: Actively seeking and incorporating patient feedback to identify areas for improvement and ensure high patient satisfaction.

These elements collectively contribute to the hospital's reputation for quality and excellence in healthcare services.

Strategic Direction:

1. Patient-Centered Care:

   • Prioritize patient needs and provide personalized healthcare services.
   • Ensure a compassionate and respectful environment for all patients.

2. Quality and Safety:

   • Implement stringent quality control measures.
   • Continuously improve safety protocols to ensure the well-being of patients and staff.

3. Innovation and Technology:

   • Invest in advanced medical technologies and innovative healthcare solutions.
   • Enhance diagnostic and treatment capabilities through state-of-the-art equipment.

4. Staff Development:

   • Focus on continuous education and training for healthcare professionals.
   • Foster a culture of excellence and professional growth.

5. Community Engagement:

   • Strengthen relationships with the local community.
   • Participate in public health initiatives and promote health education.

6. Sustainable Practices:

   • Adopt environmentally sustainable practices in hospital operations.
   • Promote resource efficiency and reduce the environmental impact.

Purpose:

• Mission: To deliver high-quality healthcare services that are accessible and affordable, ensuring the best possible outcomes for all patients.
• Vision: To be a leading healthcare institution recognized for excellence in patient care, medical innovation, and community health initiatives.
• Core Values: Compassion, Integrity, Excellence, Collaboration, and Sustainability.

Hospital da Misericórdia de Évora is a prominent healthcare institution known for its excellence and commitment to providing high-quality medical services. The hospital has received several awards and recognitions that highlight its dedication to patient care, innovation, and professional standards. Here are some of the notable awards and recognitions:

1. Joint Commission International (JCI) Accreditation: The hospital has achieved JCI accreditation, which is a prestigious international recognition for quality and patient safety standards.

2. European Foundation for Quality Management (EFQM) Excellence Award: Hospital da Misericórdia de Évora has been awarded the EFQM Excellence Award, demonstrating its commitment to continuous improvement and organizational excellence.

3. Best Hospital Award: The hospital has been recognized as one of the best hospitals in Portugal by various healthcare publications and organizations, acknowledging its superior patient care and state-of-the-art facilities.

4. Innovation in Healthcare Award: The hospital has received awards for its innovative approaches in medical treatments and healthcare services, including the use of advanced medical technologies and procedures.

5. Patient Safety and Quality Improvement Award: This award highlights the hospital's efforts in enhancing patient safety measures and implementing effective quality improvement programs.

6. Healthcare Excellence Award: Given by national and international health organizations, this award recognizes the hospital's overall excellence in delivering comprehensive healthcare services.