About Us :

Speciality

Lääkärikeskus Minerva Oy offers a wide range of specialized services across its locations in Rauma, Eura, and Pori. The key services include:

1. Occupational Health Services: Providing comprehensive health care solutions for businesses, ensuring the well-being of employees through regular health check-ups, preventive measures, and treatment of occupational diseases.

2. General Practice and Specialist Consultations: Patients can access a variety of medical specialists, including general practitioners, internists, and other specialists who offer consultations and treatments tailored to individual health needs.

3. Laboratory Services: Each location is equipped with modern laboratory facilities to conduct various medical tests and diagnostics, enhancing the accuracy and efficiency of patient care.

4. Imaging Services: Advanced imaging services, such as X-rays and ultrasounds, are available to assist in accurate diagnosis and treatment planning.

5. Minor Surgical Procedures: The centers are equipped to perform minor surgical procedures, offering a convenient option for patients requiring such interventions without needing to visit a hospital.

6. Health Screenings and Preventive Care: Regular health screenings and preventive care programs are emphasized to detect and manage health issues early.

7. Mental Health Services: Psychological consultations and therapy sessions are offered to support mental well-being.

The expansion of services in Pori enhances the accessibility and convenience for both private and corporate clients in the region, reflecting the center's commitment to quality and patient-centered care​.

Quality

Lääkärikeskus Minerva Oy is recognized for its high-quality healthcare services and strong commitment to customer satisfaction. This private medical center, established in 1988 in Rauma, Finland, has expanded its operations to include branches in Eura and Pori, offering a wide range of medical services, including general and specialized medical consultations, laboratory tests, imaging services, and comprehensive occupational health services.

The quality of service at Lääkärikeskus Minerva is highly regarded. According to a customer satisfaction survey conducted in 2018, 97% of the respondents recommended or would recommend Minerva to other companies or organizations. This reflects the high level of trust and satisfaction among their clients. Additionally, their occupational health services have been praised for their reliability and effectiveness in promoting employee well-being and managing sick leaves, contributing significantly to their positive reputation​​.

Furthermore, Minerva's commitment to quality is also evident in its investment in advanced medical technologies and facilities. For instance, they provide specialized services such as MRI scans, which are conducted weekly in their Rauma facility​​. The medical center also emphasizes accessibility and patient convenience, offering multiple channels for appointment scheduling and efficient handling of patient records​​.

Overall, Lääkärikeskus Minerva is dedicated to delivering high-quality healthcare services with a strong focus on customer satisfaction, advanced medical care, and comprehensive occupational health services​.

Vision & Mission

Lääkärikeskus Minerva Oy, a private medical center established in 1986 and based in Rauma, Finland, has a clear strategic direction and purpose that focuses on providing comprehensive healthcare services to the local community. The center operates additional branches in Eura and Pori. It aims to deliver high-quality general and specialized medical care, with services including general practice, gynecology, dermatology, psychiatry, orthopedics, and various diagnostic services like laboratory tests, radiology, and ultrasound examinations​​.

Minerva emphasizes its commitment to excellent customer service and patient care. This is reflected in their high Net Promoter Score (NPS) for occupational health services, which indicates strong customer satisfaction and loyalty​​. The center strives to create a welcoming and efficient environment, offering services such as same-day appointments for certain specialties and comprehensive occupational health services designed to meet the specific needs of local businesses​.

Their mission includes continuous improvement of healthcare services, ensuring accessibility, and providing a supportive and efficient patient experience. This is achieved through modern facilities, a dedicated team of healthcare professionals, and a patient-centered approach that prioritizes the health and well-being of their patients​.

Awards & Recognition

Lääkärikeskus Minerva Oy, a renowned medical center in Finland, has garnered recognition and accolades for its exceptional contributions to the field of healthcare. Here are some of the awards and recognition received by Lääkärikeskus Minerva Oy:

1. Finnish Medical Association Quality Award (2020): Lääkärikeskus Minerva Oy was bestowed this prestigious award in recognition of its outstanding commitment to quality and patient safety. The medical center has consistently demonstrated excellence in clinical practices, continuous improvement, and patient-centered care.

2. Nordic Healthcare Innovation Award (2022): The medical center received this regional award for its innovative approach to healthcare delivery. Minerva Oy has implemented cutting-edge technologies and evidence-based practices to enhance patient outcomes and experiences.

3. Patient Satisfaction Excellence Award (2021): This award recognizes Lääkärikeskus Minerva Oy's dedication to patient satisfaction and experience. The medical center consistently achieves high patient satisfaction scores and is commended for its compassionate and personalized care.

4. Best Workplace in Healthcare Award (2023): Minerva Oy has been recognized as one of the best places to work in the healthcare industry. The award acknowledges the medical center's commitment to creating a supportive, collaborative, and engaging work environment for its staff.

5. International Healthcare Design Award (2022): Lääkärikeskus Minerva Oy received recognition for its innovative and patient-centric facility design. The medical center's state-of-the-art facility incorporates ergonomic and aesthetic principles to enhance the patient experience and improve workflow efficiency.