About Us :

Speciality

Attendo Finland Oy specializes in various care services for people of all ages, with a strong focus on specialized care. Here's a breakdown of their service offerings:

• Elderly Care:
  • Residential care for seniors, including nursing homes and assisted living facilities.
  • Home care services for independent living with support.
• Nursing:
  • 24/7 professional nursing care for individuals with complex medical needs.
• Rehabilitation:
  • Physical, occupational, and speech therapy services to help patients regain or improve their functional abilities.
• Home Care:
  • Assistance with daily living activities like bathing, dressing, medication management, and meal preparation.
• Specialized Care: This is where Attendo Finland Oy sets itself apart. They offer various specialized services for individuals with specific needs, including:
  • Care for people with disabilities: Support for individuals with physical, intellectual, or developmental disabilities, ensuring they live a dignified and fulfilling life.
  • Mental health care: Services for individuals with mental health challenges, promoting their well-being and recovery.
  • LSS housing (Service and Support Housing according to the Swedish Act concerning Support and Service for Persons with Certain Functional Impairments): Providing safe and supported housing for people with disabilities in Sweden.
  • HVB homes (Statutory group homes for children and young people in Sweden): Offering care and support for children and young people with special needs in Sweden.

Quality

Attendo Finland Oy's quality is a mixed bag. Here's what we can find:

Attendo's claims about quality:

• Focus on quality: Attendo Finland Oy emphasizes quality in its mission statements and annual reports.
• High standards: They claim to have high standards for care delivery and resident well-being .
• Customer satisfaction: Attendo highlights customer satisfaction surveys with positive results, particularly regarding shorter waiting times and service in Finland.

External factors to consider:

• Limited independent reviews: Finding independent reviews of Attendo Finland Oy facilities proved difficult.
• News articles: There might be news articles about Attendo Finland Oy, both positive and negative. Searching online news sources could provide insights.

Alternative ways to assess Attendo Finland Oy's quality:

• Government inspections: Check if Finland has a government body that inspects elder care facilities. Reports from such inspections might be publicly available.
• Social media reviews: Look for reviews on Attendo Finland Oy's social media pages or independent Finnish review platforms.
• Contact Attendo Finland Oy directly: Inquire about their resident care policies, staffing levels, and qualifications.

Vision & Mission

Attendo Finland Oy, as part of the larger Attendo group, focuses on the same mission and vision:

Mission: Attendo's mission is to empower the individual. This means they strive to ensure that every person they serve:

• Feels safe and can be who they are
• Feels included and listened to
• Is met with warmth and respect
• Feels at home and part of a community
• Experiences increased meaning and independence

Vision: While Attendo doesn't explicitly state a separate vision for Finland, their overall vision is likely to be:

• To be the leading provider of high-quality care services in the Nordic countries

Attendo Finland works to fulfill this mission and vision by providing care services to older people, children with special needs, and people with disabilities throughout Finland.

Awards & Recognition

Attendo Finland Oy has received significant recognition for its efforts in improving care and corporate culture. In particular, Attendo Finland was honored with a special mention by the Finnish Impact Society and Mediuutiset for a comprehensive cultural change that positively impacted both staff and customers. This change has been described as both impressive and evidence-based, highlighting the company's commitment to improving workplace and care environments.

Additionally, Attendo has been involved in various initiatives to enhance sustainability and care quality. The company's efforts include systematic development in staff training, improving operational models, and investing in customer and staff experiences. This commitment is reflected in their improved Net Promoter Scores (NPS), showing higher levels of satisfaction among employees, residents, and their families.

Moreover, Attendo's acquisition of Team Olivia has strengthened its position within disabled care and individual and family care sectors, further showcasing their dedication to providing high-quality and innovative care solutions​​.