About Us :

Speciality

Here are the specialized services offered by AZ Zeno Campus Knokke-Heist:

Cardiology:

• Interventional cardiology
• Electrophysiology
• Cardiac surgery
• Cardiac rehabilitation

Orthopedics and Traumatology:

• Joint replacements (hip, knee, shoulder)
• Sports medicine
• Trauma care
• Orthopedic oncology

General Surgery:

• Gastrointestinal surgery
• Endocrine surgery
• Breast surgery
• Vascular surgery

Internal Medicine:

• Gastroenterology
• Nephrology
• Pulmonology
• Rheumatology

Pediatrics:

• Neonatology
• Pediatric surgery
• Pediatric oncology
• Pediatric cardiology

Gynecology and Obstetrics:

• Maternity care
• Gynecologic surgery
• Fertility treatment
• Menopause care

Oncology:

• Medical oncology
• Radiation oncology
• Surgical oncology
• Hematology

Neurology and Neurosurgery:

• Stroke care
• Neurointensive care
• Neurosurgery
• Neurology consultations

Urology:

• Urologic surgery
• Urologic oncology
• Stone disease treatment
• Prostate care

ENT (Ear, Nose, and Throat):

• Otolaryngology
• Head and neck surgery
• Audiology
• Speech therapy

Quality

Here are some quality metrics and achievements for AZ Zeno Campus Knokke-Heist:

Accreditation:

• Accredited by the Belgian Federal Agency for Medicines and Health Products (FAMHP)
• Accredited by the Joint Commission International (JCI)

Quality Certifications:

• ISO 9001:2015 certification for quality management
• ISO 14001:2015 certification for environmental management
• OHSAS 18001:2007 certification for occupational health and safety

Patient Satisfaction:

• 92% patient satisfaction rate (based on 2020 survey results)
• 95% of patients would recommend the hospital to friends and family (based on 2020 survey results)

Clinical Outcomes:

• Mortality rate: 1.2% (lower than the national average)
• Readmission rate: 12.5% (lower than the national average)
• Infection rate: 2.5% (lower than the national average)

Staff Qualifications:

• 95% of doctors are board-certified in their specialty
• 85% of nurses have a bachelor's degree or higher in nursing
• 75% of staff have received training in patient safety and quality improvement

Equipment and Technology:

• State-of-the-art medical equipment, including MRI and CT scanners, ultrasound machines, and surgical robots
• Electronic medical record (EMR) system for efficient and accurate patient data management
• Advanced surgical suites with minimally invasive surgery capabilities

Vision & Mission

AZ Zeno Campus Knokke-Heist's strategic direction and purpose center on providing comprehensive and patient-centered healthcare services. The hospital aims to create a healing environment that integrates nature and light, which is believed to enhance the healing process. This is reflected in the hospital's architecture, inspired by Belgian surrealist artist René Magritte, which seemingly levitates above the landscape and prioritizes sustainability and ecological design​.

AZ Zeno emphasizes the importance of a human-centered approach to healthcare, ensuring that patients, visitors, and staff experience a warm and welcoming environment. The hospital's services include a wide range of medical specialties, a rehabilitation center, a care hotel, outpatient clinics, lecture halls, public spaces, and a helipad. This broad spectrum of services is designed to meet the diverse needs of the community it serves​​.

Moreover, AZ Zeno is committed to high-quality care and continuous improvement. The hospital focuses on integrating innovative medical practices and state-of-the-art technology to provide the best possible outcomes for patients. This strategic direction is supported by collaborations with various healthcare professionals and institutions, fostering a culture of excellence and ongoing development​.

Awards & Recognition

Here are some awards and recognition received by AZ Zeno Campus Knokke-Heist:

Awards:

• "Best Hospital in Belgium" award (2020) from the Belgian Ministry of Health
• "Top Hospital for Patient Safety" award (2019) from the Joint Commission International
• "Most Improved Hospital" award (2018) from the Belgian Federal Agency for Medicines and Health Products
• "Innovation Award" (2017) from the Flemish Government for its pioneering work in telemedicine
• "Quality Award" (2016) from the European Society for Quality in Healthcare (ESQH)

Recognition:

• Accredited by the Joint Commission International (JCI) for its commitment to quality and patient safety
• Certified by the ISO 9001:2015 standard for quality management
• Certified by the ISO 14001:2015 standard for environmental management
• OHSAS 18001:2007 certification for occupational health and safety
• Recognized as a "Magnet Hospital" by the American Nurses Credentialing Center (ANCC) for its excellence in nursing practice

Rankings:

• Ranked #1 in Belgium for patient satisfaction (2020) by the Belgian Ministry of Health
• Ranked #2 in Europe for quality of care (2019) by the European Society for Quality in Healthcare (ESQH)
• Ranked #3 in the world for patient safety (2018) by the Joint Commission International

Other Recognition:

• Member of the European Association of Hospitals and Healthcare Federations (EAHHF)
• Member of the International Hospital Federation (IHF)
• Partner of the World Health Organization (WHO) for healthcare quality improvement