At Basilique Clinic, we are committed to providing top-notch healthcare services with a focus on personalized care and advanced medical technologies. Our clinic is dedicated to ensuring the well-being of our patients through a comprehensive range of medical and surgical treatments.

Our Mission: Our mission is to deliver exceptional healthcare services that enhance the quality of life for our patients. We strive to achieve this through a patient-centered approach, innovative treatments, and a compassionate team of healthcare professionals.

Our Vision: We envision becoming a leading healthcare institution recognized for excellence in patient care, medical research, and community service. We aim to set new standards in healthcare by continuously improving our services and adopting the latest medical advancements.

Core Values:

• Patient-Centered Care: We prioritize the needs and preferences of our patients, ensuring they receive the best possible care.
• Integrity: We uphold the highest ethical standards in all our practices and interactions.
• Innovation: We embrace cutting-edge technologies and treatments to provide advanced healthcare solutions.
• Compassion: We treat every patient with empathy, respect, and kindness.
• Excellence: We are committed to excellence in all aspects of our services, from medical care to customer service.

Our Services: Basilique Clinic offers a wide range of medical services, including but not limited to:

• General Medicine
• Specialized Consultations
• Preventive Care
• Diagnostic Services
• Surgical Procedures
• Rehabilitation and Physiotherapy
• Mental Health Services

The Basilique Clinic offers a variety of specialized services aimed at providing comprehensive healthcare solutions. These services include:

1. Cardiology: The clinic provides extensive cardiac care services, including diagnostic procedures, treatments for heart diseases, and post-operative care for heart surgery patients.

2. Orthopedics: Specialized in the treatment of musculoskeletal system issues, including joint replacements, sports injuries, and spine surgeries.

3. Neurology: Comprehensive care for neurological disorders such as stroke, epilepsy, and Parkinson's disease, including advanced diagnostic and treatment options.

4. Gastroenterology: Offering diagnostic and therapeutic services for digestive system disorders, including endoscopy and colonoscopy.

5. Dermatology: Treatment for a wide range of skin conditions, including acne, eczema, psoriasis, and skin cancer.

6. Pediatrics: Specialized care for infants, children, and adolescents, including routine check-ups, vaccinations, and treatment of childhood illnesses.

7. Gynecology and Obstetrics: Comprehensive women’s health services, including prenatal care, childbirth, and treatment for gynecological disorders.

8. Oncology: Advanced cancer care services, including chemotherapy, radiation therapy, and surgical oncology.

9. Psychiatry and Mental Health: Mental health services including counseling, therapy, and treatment for conditions such as depression, anxiety, and bipolar disorder.

Basilique Clinic, part of the Chirec hospital group, is highly regarded for its quality of care and patient services. The clinic has undergone significant improvements and innovations in recent years to enhance both patient and staff experiences.

Key Aspects of Quality at Basilique Clinic:

1. Innovative Workflow:

   • The clinic has implemented a streamlined physician and patient flow system, allowing real-time scheduling and reducing errors through double-checks at every step. This system includes a Single Point of Contact (SPOC) for both physicians and operated patients, ensuring clear and efficient communication​.

2. Patient Experience and Safety:

   • Admissions are planned close to operation times to reduce bottlenecks and improve patient flow. Follow-up calls post-discharge are standard practice, contributing to high patient satisfaction and low readmission rates​ (Healthcare Belgium)​.

3. Facilities and Equipment:

   • Basilique Clinic is well-equipped with state-of-the-art medical technology, including a CT scanner and multiple interventional rooms. The clinic has also modernized its facilities to provide better patient comfort, with individual rooms and improved amenities​​.

4. Quality Certifications:

   • The clinic's nuclear medicine department is ISO 9001:2015 certified, ensuring high standards in both the organization and execution of nuclear medicine and PET scanner examinations. This certification underscores the clinic's commitment to quality and safety in its medical practices​​.​

Strategic Direction

1. Excellence in Patient Care: Basilique Clinic aims to provide the highest quality of care to its patients. This includes adopting the latest medical technologies, employing highly trained and experienced medical professionals, and maintaining stringent safety and hygiene standards.

2. Innovation and Technology: The clinic is dedicated to integrating cutting-edge technology and innovative practices into its medical services. This involves continuous investment in state-of-the-art medical equipment and the adoption of advanced diagnostic and therapeutic techniques.

3. Comprehensive and Holistic Care: Basilique Clinic focuses on offering a comprehensive range of medical services that address the physical, mental, and emotional well-being of patients. This holistic approach ensures that all aspects of a patient’s health are considered and treated.

Purpose

1. Enhancing Health and Well-being: The primary purpose of Basilique Clinic is to improve the health and well-being of its patients. This is achieved through preventive care, accurate diagnoses, effective treatments, and continuous patient education.

2. Accessibility and Affordability: Basilique Clinic is committed to making high-quality healthcare accessible and affordable to a broader population. The clinic strives to reduce financial barriers and provide equitable healthcare services to all patients.

3. Continuous Improvement: The clinic is dedicated to continuous improvement in all areas of operation. This includes ongoing training for medical staff, regular assessment of patient outcomes, and the implementation of feedback mechanisms to enhance service quality.

Basilique Clinic, part of the Chirec hospital group in Brussels, has received several recognitions and awards for its medical services. The clinic is known for its multidisciplinary centers, including specialized services in areas such as pain management, oncology, and surgical procedures. Basilique Clinic's commitment to high-quality healthcare is evident through its continuous efforts to improve patient care and its comprehensive range of medical treatments.