Başkent University Istanbul Hospital is a prominent healthcare institution providing top-tier medical services in Istanbul, Turkey. Established as part of Başkent University’s network of hospitals, the Istanbul branch is dedicated to delivering comprehensive healthcare with a focus on patient-centered care and advanced medical technology.

Mission and Vision:

• Mission: The hospital aims to offer high-quality healthcare services by integrating education, research, and clinical practice. It strives to enhance the well-being of the community by providing accessible, efficient, and compassionate medical care.
• Vision: To be a leading healthcare provider recognized for excellence in medical services, education, and research. The hospital aspires to set new standards in patient care and to contribute to the advancement of medical knowledge and practices.

Core Values:

1. Excellence: Committed to maintaining the highest standards in medical care and patient safety.
2. Innovation: Embracing cutting-edge technology and innovative medical practices to improve patient outcomes.
3. Compassion: Providing empathetic and personalized care to every patient.
4. Integrity: Upholding ethical practices and transparency in all aspects of healthcare delivery.
5. Collaboration: Fostering a collaborative environment among healthcare professionals, patients, and the community.

Başkent University Istanbul Hospital offers a wide range of specialized services, including:

1. Cardiology and Cardiovascular Surgery: Comprehensive care for heart diseases, including advanced diagnostic and therapeutic procedures.

2. Oncology: Multidisciplinary cancer treatment with state-of-the-art facilities for chemotherapy, radiation therapy, and surgical oncology.

3. Neurology and Neurosurgery: Treatment of neurological disorders and brain surgeries with advanced neuroimaging and operative technologies.

4. Orthopedics and Traumatology: Care for musculoskeletal injuries, joint replacement surgeries, and sports injuries.

5. Gastroenterology: Diagnosis and treatment of digestive system disorders, including endoscopic procedures.

6. Pediatrics: Comprehensive healthcare services for infants, children, and adolescents, including pediatric surgery.

7. Obstetrics and Gynecology: Women's health services, including prenatal care, childbirth, and gynecological surgeries.

8. Ophthalmology: Eye care services, including cataract surgery, refractive surgery, and treatment of ocular diseases.

9. Otorhinolaryngology (ENT): Treatment of ear, nose, and throat disorders, including head and neck surgeries.

10. Urology: Management of urinary tract diseases and male reproductive health issues.

11. Dermatology: Treatment of skin diseases and cosmetic dermatological procedures.

12. Pulmonology: Respiratory care services, including treatment of chronic lung diseases and sleep disorders.

Başkent University Istanbul Hospital is renowned for its high-quality medical services and patient care. Here's an overview of the factors contributing to its quality:

Accreditation and Standards

• National and International Accreditation: The hospital is accredited by national and international health organizations, ensuring compliance with global healthcare standards.
• ISO Certifications: It holds various ISO certifications for quality management, environmental management, and occupational health and safety.

Medical Services

• Comprehensive Care: Offers a wide range of medical specialties, including cardiology, oncology, neurology, orthopedics, and more.
• State-of-the-Art Facilities: Equipped with advanced medical technology for diagnostics, treatment, and surgery.
• Highly Qualified Staff: Employs experienced and highly trained medical professionals, including doctors, nurses, and support staff.

Patient Safety and Care

• Patient-Centered Approach: Emphasizes personalized care, ensuring that treatment plans are tailored to individual patient needs.
• Infection Control: Implements rigorous infection control protocols to maintain a safe environment for patients and staff.
• Emergency Services: Provides 24/7 emergency services with rapid response capabilities.

Clinical Outcomes

• High Success Rates: Known for high success rates in complex medical procedures and surgeries.
• Patient Satisfaction: Receives positive feedback and high satisfaction ratings from patients for the quality of care and services provided.

Strategic Direction: Başkent University Istanbul Hospital aims to provide high-quality healthcare services by integrating advanced medical technology, research, and education. The hospital focuses on continuous improvement and innovation to enhance patient care and ensure safety. By collaborating with Başkent University's medical faculty, the hospital strives to be a leader in medical research and education, promoting a multidisciplinary approach to healthcare.

Purpose:

1. Patient-Centered Care: To deliver compassionate, patient-centered healthcare services that meet the highest standards of quality and safety.
2. Medical Education: To provide comprehensive education and training for future healthcare professionals, ensuring they are well-equipped with the latest medical knowledge and skills.
3. Research and Innovation: To conduct cutting-edge medical research that contributes to the advancement of medical science and improves patient outcomes.
4. Community Health: To actively engage in community health initiatives and provide accessible healthcare services to improve the overall health and well-being of the community.
5. Multidisciplinary Approach: To foster a collaborative environment where various medical specialties work together to provide holistic and effective treatment plans for patients.

By maintaining a commitment to excellence in these areas, Başkent University Istanbul Hospital aims to be a leading institution in healthcare, education, and research, both nationally and internationally.

Başkent University Istanbul Hospital has received several prestigious awards and recognitions for its excellence in healthcare services. Notably, the hospital is recognized for its exceptional work in organ and tissue transplantation, having successfully performed over 4,065 transplants, including liver, kidney, heart, and corneal transplants. This achievement is highlighted by the International Organ Transplant Congress, where Başkent University Hospital was recognized for its contributions to the field of organ transplantation.

Additionally, the hospital's commitment to quality medical care and patient satisfaction has been acknowledged with awards such as the Best Quality Service Award and the Best Hospital Award by the Turkish Ministry of Health in 2019 and 2020, respectively​​. These awards underline the hospital's dedication to maintaining high standards in healthcare services, patient safety, and innovative medical practices.