About Us :

Speciality

• Acute care hospital and emergency services

• Comprehensive mental health and behavioral health (inpatient, outpatient, crisis, psychiatric urgent care, ECT)

• Primary and specialty care clinics (cardiology, oncology, endocrinology, neurology, orthopedics, pain management, etc.)

• Birthing center and women’s health, including LDRP suites and midwifery

• Dental, ophthalmology, and optometry services

• Addiction treatment, residential care, and health education

• Largest WIC provider in Iowa; leading care for refugees

Quality

• Patient-centered, coordinated, and compassionate care

• High standards in safety, infection control, and communication

• Recognized for low rates of hospital-acquired conditions and strong patient satisfaction

• Culturally competent, inclusive care in 40+ languages

• Over $11 million in uncompensated charity care provided annually

Vision & Mission

Mission:

• Build a healthy community through accessible, cost-effective, and high-quality patient care for all

Vision:

• People in Polk County will reach their full health potential, regardless of social position or circumstance

Awards & Recognition

• Level 3 NCQA Medical Home Care Delivery Model – highest status for care coordination and quality

• The Joint Commission Accreditation for quality and safety

• DAISY Award Hospital Partner – quarterly recognition for exceptional nursing care

• Make A Difference Corporate Award – Dr. Martin Luther King Prayer Breakfast

• Most Wired Hospital – Hospitals & Health Networks magazine, for health IT innovation

• Emergency Nursing Leadership Award – Iowa Emergency Nurses Association