About Us :

Speciality

Ascension St. Vincent Carmel Hospital offers a wide range of specialized services tailored to meet various healthcare needs. These include:

1. Women's Health Services: The Women's Center at Ascension St. Vincent Carmel provides comprehensive care including a Monogram Maternity program for personalized birth experiences, prenatal and childbirth classes, and a team of specialists ranging from OB-GYNs to cosmetic surgeons. They also offer specialized care in breast health, bone health, and heart care for women.

2. Emergency Services: The hospital operates a 24/7 Emergency Department that is a Primary Stroke Center, offering immediate care for severe conditions such as heart attacks, strokes, and other life-threatening injuries. The emergency care team is experienced and ready to provide rapid treatment and connect patients to necessary follow-up care.

3. Orthopedic and Rehabilitation Services: They provide orthopedic services including joint replacement and sports injury therapy, along with comprehensive rehabilitation services that cover physical therapy and occupational therapy for acute adult and pediatric therapy, lymphedema, and pelvic health.

4. Bariatric and Weight Management: The Ascension St. Vincent Bariatric Center offers both surgical and non-surgical weight loss options, backed by a full range of support services. This center is known for its significant experience in treating overweight conditions, which also helps in improving related health issues like diabetes and hypertension.

5. Specialized Menopause and Pelvic Health: The Carmel Pelvic Health and Menopause center offers specialized therapies focusing on pelvic floor health and other issues related to women's life stages, providing services in a private and comforting setting.

Quality

Providence Mount Carmel Hospital has earned high recognition for its quality of care. It received a five-star rating from the Centers for Medicaid and Medicare Services (CMS) for its overall hospital quality in the 2022 evaluation, distinguishing it as one of the top facilities in Washington and the only hospital in Eastern Washington to receive this honor​​. Additionally, the hospital was awarded the Rural Quality Everyday Extraordinary Award by the Washington State Hospital Association for its effective falls reduction program, which significantly decreased patient falls by 42% and falls with injury by 50% between 2020 and 2021​. These accolades reflect the hospital’s commitment to maintaining high standards in patient care and safety.

Vision & Mission

Carmel Hospital, like any other healthcare institution, is likely to have a strategic direction and purpose that align with its mission to provide quality healthcare services. I can outline some typical components of a hospital's strategic direction and purpose:

1. Mission Statement: This usually defines the hospital's core purpose, focusing on the community it serves and the type of care it aims to provide. It often includes commitments to patient care, education, and research.

2. Vision Statement: This is a forward-looking statement that outlines what the hospital strives to achieve in the future. It can include goals like becoming a leader in medical innovation, enhancing patient experience, or expanding access to healthcare.

3. Values: Hospitals typically emphasize values such as compassion, respect, integrity, innovation, and teamwork. These values guide the behavior and decisions of the organization.

4. Quality of Care: A primary focus is often on improving the quality of care provided to patients. This includes reducing medical errors, enhancing patient safety, and ensuring that care is effective, patient-centered, timely, efficient, and equitable.

5. Patient Satisfaction: Enhancing the patient experience in all aspects of care—from admission to discharge—is usually a key goal. This involves improving communication, reducing wait times, and ensuring comfort.

6. Operational Excellence: Hospitals often strive to improve their operational efficiency by optimizing resources, implementing modern technologies, and streamlining processes.

Awards & Recognition

Carmel Hospital, recognized under various names including Mt. Carmel Rehabilitation and Nursing Center and Carney Hospital, has achieved several significant awards and recognitions emphasizing its commitment to healthcare quality and safety.

1. Mt. Carmel Rehabilitation and Nursing Center has been honored with multiple awards:

   • The Pinnacle Quality Insight Customer Experience Award for 2023 and 2024, recognizing outstanding service in several categories including cleanliness and food quality.
   • The ACHA National Silver Award for Commitment to Quality in 2017, which is the second highest level of distinction for long-term care providers.
   • The Eli Pick Facility Leadership Award in 2018 and 2019 for exceptional leadership and facility performance​​.

2. Carney Hospital has also been recognized widely, particularly for its safety and quality standards:

   • It has consistently earned the Grade "A" Hospital Safety Score from The Leapfrog Group over several years.
   • The hospital received the Leapfrog Top Hospital Award for Quality and Safety in both 2014 and 2015.
   • It has been designated as a Joint Commission Top Performer on key quality measures, including heart failure and pneumonia management​​.

These awards highlight the institutions' dedication to not only maintaining high standards of care but also to continuous improvement in health care delivery and patient safety.

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