The Cherokee Indian Hospital Authority (CIHA) stands as a pillar of healthcare excellence for the Eastern Band of Cherokee Indians (EBCI), delivering high-quality, patient-centered care while honoring and integrating the rich heritage of Cherokee culture. CIHA’s healthcare system encompasses a comprehensive network of inpatient and outpatient services designed to meet the diverse needs of the community, blending modern medical practices with culturally resonant care models.

At the heart of CIHA is the main hospital located on the Qualla Boundary, a state-of-the-art facility that seamlessly blends contemporary healthcare infrastructure with elements of Cherokee history, arts, crafts, and traditional healing practices. This 20-bed hospital facility, which opened in November 2015, provides inpatient care services, including acute care, emergency services, surgical procedures, and a full range of diagnostic imaging and laboratory services. Every aspect of the hospital environment is thoughtfully designed to promote healing, incorporating cultural motifs and spaces that reflect Cherokee values and traditions.

• Inpatient and outpatient primary care

• Emergency and acute care

• Pediatric services

• Behavioral health (including Analenisgi Behavioral Health Center and residential treatment)

• Dental and eye care

• Physical therapy and rehabilitation

• Senior living (Tsali Care Center)

• Chronic disease management, preventive care, and public health outreach

• Culturally integrated healing practices

• Joint Commission accredited, meeting the highest national standards.

• Continuous performance improvement and safety initiatives

• Integration of Cherokee cultural values for holistic healing (mind, body, spirit).

• Multidisciplinary care teams and community outreach

Mission 

• Deliver high-quality, patient-centered care while honoring Cherokee culture and traditions.

• Support the well-being of the Eastern Band of Cherokee Indians through accessible, comprehensive healthcare.

Vision

• Ensure a world-class hospital system for the Cherokee community, staffed by skilled professionals and equipped with the latest tools and techniques.

• Promote healing for the next seven generations, integrating mind, body, and spirit

• Accredited by The Joint Commission for meeting national standards of healthcare quality and safety.

• Recipient of the TNCPE Level 3 Achievement Award (Baldrige state-level).

• Recognized for innovative design and patient-centered care.

• Annual internal awards for staff excellence in quality, safety, and patient care (e.g., Dr. Winona Houser – Employee of the Year, Lisa Hoyle – Hayes Award for Quality and Safety, 2024)