About Us :

Speciality

The specialized services of Consultas Externas São João include a comprehensive range of outpatient consultations across various medical disciplines. These services are designed to provide patients with access to specialized care without the need for hospitalization. Some of the key specialized services offered include:

1. Cardiology: Consultations for heart-related conditions, including diagnostics and management of cardiovascular diseases.
2. Dermatology: Treatment and management of skin conditions and diseases.
3. Endocrinology: Focus on hormonal disorders, diabetes management, and thyroid issues.
4. Gastroenterology: Care for digestive system disorders, including liver, pancreas, and gastrointestinal tract.
5. Neurology: Diagnosis and treatment of neurological disorders such as epilepsy, Parkinson's disease, and multiple sclerosis.
6. Orthopedics: Management of musculoskeletal system issues, including bones, joints, muscles, and ligaments.
7. Ophthalmology: Eye care services, including vision correction, treatment of eye diseases, and surgical procedures.
8. Pediatrics: Comprehensive care for infants, children, and adolescents, addressing a wide range of health issues.
9. Psychiatry: Mental health services, including therapy, medication management, and treatment of psychiatric disorders.
10. Pulmonology: Respiratory system care, including asthma, COPD, and other lung conditions.
11. Rheumatology: Treatment of rheumatic diseases and musculoskeletal disorders, such as arthritis.
12. Urology: Focus on urinary tract and male reproductive system health.

Quality

The quality of Consultas Externas São João (São João Outpatient Consultations) is highly regarded due to several factors:

1. Experienced Medical Staff: The facility boasts a team of experienced and specialized healthcare professionals who are dedicated to providing high-quality care. Continuous professional development and training ensure that the staff is up-to-date with the latest medical advancements.

2. Comprehensive Services: The clinic offers a wide range of specialized consultations across various medical fields, ensuring comprehensive care for patients. This includes general medicine, specialized consultations, and follow-up care.

3. Patient-Centered Approach: A strong emphasis is placed on patient-centered care, ensuring that each patient's needs and concerns are addressed. The facility strives to provide a comfortable and supportive environment for all patients.

4. Advanced Medical Equipment: The use of modern and advanced medical equipment enhances the accuracy of diagnoses and the effectiveness of treatments. Regular updates and maintenance of equipment are prioritized to ensure optimal functionality.

5. Quality Assurance Programs: The clinic implements stringent quality assurance programs to monitor and improve the quality of care provided. This includes regular audits, patient feedback mechanisms, and adherence to national and international healthcare standards.

6. Efficient Administrative Processes: Efficient administrative and support processes contribute to a smooth patient experience, from appointment scheduling to follow-up care. This reduces waiting times and enhances overall patient satisfaction.

Vision & Mission

Consultas Externas São João is part of the Centro Hospitalar Universitário de São João (CHU São João) in Porto, Portugal. The strategic direction of Consultas Externas São João aligns with the broader goals of CHU São João, which aims to provide high-quality, patient-centered care through efficient and accessible outpatient services.

Strategic Direction and Purpose:

1. Patient-Centered Care: The primary focus is on delivering patient-centered care, ensuring that services are accessible and tailored to the needs of the patients. This includes providing a seamless experience from the scheduling of appointments to the actual consultation, emphasizing the importance of bringing necessary documents and arriving early to facilitate administrative processes.

2. Accessibility and Efficiency: Consultas Externas operates from Monday to Friday, 8:00 AM to 6:00 PM, with some areas extending to 8:00 PM, ensuring that patients have access to medical consultations at convenient times. The integration of technology, such as the My São João app, helps streamline the appointment process, allowing for easy registration and rescheduling.

3. Comprehensive Services: The outpatient services cover a wide range of specialties and are designed to cater to both initial and follow-up consultations. These services are available through referrals from family doctors, emergency services, hospital admissions, or other specialists.

4. Continuous Improvement: The hospital continuously seeks to enhance the quality of care and patient satisfaction. This involves regular feedback and assessments to ensure that the services meet the highest standards and adapt to the evolving needs of the community.

Awards & Recognition

Consultas Externas São João, part of the Centro Hospitalar Universitário de São João (CHUSJ) in Porto, has achieved significant recognition over the years. The hospital itself is a prominent institution in the North of Portugal, renowned for its comprehensive healthcare services and integration with the Faculty of Medicine at the University of Porto.

One of the notable accolades includes being made a Member-Honorário of the Ordem do Mérito in 1984, a prestigious recognition by the Portuguese government. This honor highlights the institution's excellence in healthcare and its contributions to the medical field in Portugal. Additionally, CHUSJ serves as a key reference center for several districts in Northern Portugal, further emphasizing its importance and reputation in the region​.