About Us :

Speciality

• Crouse Hospital: Emergency Room specializes in:

  • Trauma care

  • Cardiac emergencies

  • Neurologic emergencies

  • Pediatric emergencies

  • Acute and chronic illness management

  • Rapid evaluation and triage

  • Chemical dependency and behavioral health interventions

Quality

Crouse Hospital: Emergency Room is recognized as one of the fastest and most efficient emergency departments in the region, with the shortest wait times and quickest door-to-provider times. The Pomeroy Emergency Services Department is staffed by over 150 board-certified emergency medicine physicians, nurses, and support staff, working together to provide compassionate, high-quality care for every patient. The department is equipped with advanced technology and a modern, safe environment, and has received national recognition for its commitment to improving clinical outcomes and patient experience. Crouse’s emergency room consistently exceeds national and state averages for efficiency and patient satisfaction, making it a trusted choice for emergency care in Central New York

Vision & Mission

• Mission:

  • To provide the best in patient care and to promote community health.

• Vision:

  • To provide an exceptional experience as the most trusted system for healthcare

Awards & Recognition

• Crouse Hospital: Emergency Room is recognized for:

  • Emergency Quality Network (E-QUAL) Honor Roll (American College of Emergency Physicians, 2019)

  • Only emergency department in Upstate New York named to the E-QUAL Honor Roll

  • Recognized for improving sepsis outcomes, reducing avoidable hospitalizations for low-risk chest pain, and reducing opioid-associated harm

  • Region’s most advanced, patient-focused emergency department

  • Lowest door-to-provider times in Central New York