About Us :

Speciality

The General Hospital of Ierapetra offers a range of specialized services to cater to the diverse healthcare needs of the community. Here are some of the key specialized services provided by the hospital:

1. Emergency Department: Equipped to handle various medical emergencies, the department operates 24/7 with a dedicated team of doctors and nurses.

2. Surgery Department: Offers general and specialized surgical procedures with modern operating theaters and experienced surgical teams.

3. Internal Medicine: Provides comprehensive care for a wide range of medical conditions, including chronic diseases and acute illnesses.

4. Pediatrics: Specializes in the medical care of infants, children, and adolescents, ensuring their healthy development and treatment of pediatric illnesses.

5. Obstetrics and Gynecology: Focuses on women's health, including prenatal care, childbirth, and treatment of gynecological conditions.

6. Orthopedics: Deals with the diagnosis and treatment of musculoskeletal system disorders, including fractures, joint issues, and sports injuries.

7. Cardiology: Offers specialized care for heart-related conditions, including diagnostic services, treatment, and ongoing management.

8. Radiology: Provides diagnostic imaging services such as X-rays, ultrasounds, and CT scans to support accurate diagnosis and treatment planning.

9. Pathology: Conducts laboratory tests and analysis to diagnose various medical conditions and guide treatment decisions.

Quality

Accreditation and Standards

General Hospital of Ierapetra adheres to national and international healthcare standards, ensuring high-quality medical services. The hospital is committed to continuous improvement through regular audits and compliance with healthcare regulations.

Medical Staff

The hospital boasts a team of experienced and qualified healthcare professionals, including doctors, nurses, and support staff. Continuous professional development programs ensure that the medical staff is up-to-date with the latest medical advancements and best practices.

Patient Safety

Patient safety is a top priority at General Hospital of Ierapetra. The hospital implements stringent safety protocols to prevent infections, medical errors, and other safety risks. Regular training and drills are conducted to ensure staff readiness in emergency situations.

Advanced Medical Equipment

The hospital is equipped with state-of-the-art medical technology and diagnostic tools. Regular maintenance and updates of equipment are performed to provide accurate diagnoses and effective treatments.

Patient-Centered Care

General Hospital of Ierapetra emphasizes patient-centered care, ensuring that patients are treated with respect and empathy. Personalized care plans are developed to meet the unique needs of each patient, and patient feedback is actively sought to improve services.

Quality Management System

The hospital has a robust quality management system in place, focusing on continuous monitoring and evaluation of healthcare services. Quality indicators and performance metrics are regularly reviewed to identify areas for improvement.

Infection Control

Strict infection control measures are implemented throughout the hospital. These include hand hygiene protocols, sterilization of medical instruments, and isolation procedures for infectious patients..

Vision & Mission

Vision: The General Hospital of Ierapetra aims to provide high-quality healthcare services, ensuring the well-being and satisfaction of patients. The hospital envisions itself as a leading healthcare institution in the region, known for its excellence in medical care, patient safety, and innovative practices.

Mission:

• Patient-Centered Care: To deliver comprehensive healthcare services that prioritize the needs and preferences of patients, ensuring their comfort and satisfaction.
• Quality and Safety: To uphold the highest standards of quality and safety in all medical practices and procedures, fostering a culture of continuous improvement.
• Innovation and Research: To promote and support medical research and innovation, integrating advanced technologies and practices to enhance healthcare delivery.
• Education and Training: To provide ongoing education and training opportunities for healthcare professionals, ensuring they are equipped with the latest knowledge and skills.
• Community Engagement: To actively engage with the local community, offering health promotion and disease prevention programs, and addressing the unique healthcare needs of the population.

Core Values:

• Compassion: Treating all patients with empathy, kindness, and respect.
• Excellence: Striving for excellence in all aspects of healthcare delivery.
• Integrity: Maintaining the highest ethical standards and transparency in all operations.
• Collaboration: Fostering teamwork and collaboration among healthcare professionals, patients, and the community.

Awards & Recognition

1. Quality Healthcare Awards

The General Hospital of Ierapetra has been recognized for its commitment to providing high-quality healthcare services. The hospital has received several accolades in national and regional healthcare quality awards, highlighting its excellence in patient care, safety standards, and clinical outcomes.

2. Accreditation and Certifications

The hospital holds various accreditations and certifications from reputable healthcare organizations, ensuring that it meets international standards of healthcare quality and safety. These include ISO certifications for quality management systems and patient care services.

3. Patient Safety Excellence Award

General Hospital of Ierapetra has been honored with the Patient Safety Excellence Award for its outstanding performance in minimizing hospital-acquired infections and medical errors, thus ensuring a safe environment for patients.

4. Innovative Healthcare Practices Award

The hospital has been recognized for its innovative healthcare practices, particularly in implementing advanced medical technologies and electronic health records (EHR) systems, which have significantly improved patient care and operational efficiency.

5. Community Service Award

The General Hospital of Ierapetra has received accolades for its extensive community outreach programs, health education initiatives, and preventive health campaigns. These efforts have made a significant impact on the overall health and well-being of the local community.