About Us :

Speciality

The General Hospital of Serres provides a range of specialized medical services to cater to the diverse medical needs of its patients. Here are some of the specialized services offered by the hospital:

1. Cardiology: The hospital has a well-equipped cardiology department that provides diagnosis and treatment of various heart conditions, including coronary artery disease, heart failure, arrhythmias, and more. The department is equipped with advanced diagnostic tools, including echocardiography and stress testing.
2. Gastroenterology: The hospital has a gastroenterology department that provides diagnosis and treatment of various digestive system disorders, including gastroesophageal reflux disease (GERD), inflammatory bowel disease (IBD), and more. The department is equipped with advanced endoscopic equipment for diagnosis and treatment.
3. Neurology: The hospital has a neurology department that provides diagnosis and treatment of various neurological conditions, including stroke, epilepsy, multiple sclerosis, and more. The department is equipped with advanced diagnostic tools, including electroencephalography (EEG) and magnetic resonance imaging (MRI).
4. Obstetrics and Gynecology: The hospital has an obstetrics and gynecology department that provides a range of services, including prenatal care, delivery, postpartum care, and treatment of gynecological conditions. The department is equipped with specialized equipment for the care of infants, children, and adolescents.
5. Orthopedics: The hospital has an orthopedics department that provides diagnosis and treatment of various musculoskeletal conditions, including fractures, joint replacements, and more. The department is equipped with advanced surgical equipment for complex orthopedic surgeries.

Quality

The General Hospital of Serres is committed to providing high-quality, patient-centered medical care to the local community and surrounding areas. Here are some aspects of the hospital's quality:

1. Accreditation: The hospital is accredited by the Greek Ministry of Health and adheres to all relevant standards and regulations. It has also been certified with the ISO 9001:2015 Quality Management System certification, which recognizes the hospital's commitment to providing high-quality medical care and excellent patient outcomes.
2. Patient Safety: The hospital places a strong emphasis on patient safety and has implemented a range of initiatives to reduce medical errors and improve patient outcomes. These initiatives include the use of electronic health records, standardized protocols for medication administration and infection control, and ongoing staff training and education.
3. Clinical Quality: The hospital's clinical quality is regularly monitored and evaluated through a range of measures, including patient satisfaction surveys, clinical audits, and quality improvement initiatives. The hospital also participates in national and international benchmarking programs to compare its performance with other healthcare providers.
4. Staff Training and Development: The hospital invests in the development and training of its staff to ensure that they have the skills and knowledge needed to provide the best possible care. The hospital provides ongoing training and education opportunities for its staff, including continuing education courses, workshops, and conferences.

Vision & Mission

The General Hospital of Serres has a clear strategic direction and purpose that guides its operations and decision-making. Here are the key elements of the hospital's strategic direction and purpose:

1. Mission: The mission of the General Hospital of Serres is to provide high-quality, patient-centered medical care to the local community and surrounding areas. The hospital aims to deliver care that is safe, effective, and accessible to all patients, regardless of their socioeconomic status or background.
2. Vision: The hospital's vision is to be recognized as a leading provider of healthcare services in the region, known for its excellence in patient care, innovation, and commitment to quality.
3. Values: The hospital is guided by a set of core values that include patient-centered care, respect for diversity, excellence, teamwork, and accountability.
4. Strategic Objectives: The hospital has identified several strategic objectives that support its mission and vision, including:

• Improving patient outcomes and satisfaction through the delivery of high-quality, evidence-based medical care.
• Investing in the development and training of its staff to ensure that they have the skills and knowledge needed to provide the best possible care.
• Implementing innovative technologies and practices to improve patient care and outcomes.
• Strengthening partnerships with other healthcare providers and community organizations to improve access to care and promote health and wellness.
• Ensuring financial sustainability and responsible use of resources.

Awards & Recognition

The General Hospital of Serres has received several awards and recognitions for its commitment to providing high-quality, patient-centered medical care. Here are some of the notable awards and recognitions:

1. ISO 9001:2015 Certification: The hospital has been certified with the ISO 9001:2015 Quality Management System certification, which recognizes the hospital's commitment to providing high-quality medical care and excellent patient outcomes.
2. National Award for Patient Safety 2019: The hospital was awarded the National Award for Patient Safety 2019 by the Hellenic Patient Safety Association for its outstanding efforts in promoting patient safety and reducing medical errors.
3. Excellence in Healthcare Award 2018: The hospital was awarded the Excellence in Healthcare Award 2018 by the Hellenic Association of Hospital Managers for its outstanding performance in the areas of patient care, quality management, and innovation.
4. European Award for Best Practices 2017: The hospital was awarded the European Award for Best Practices 2017 by the European Society for Quality in Healthcare (ESQH) for its outstanding performance in the areas of patient care, quality management, and patient-centered care.
5. National Award for Innovation in Healthcare 2016: The hospital was awarded the National Award for Innovation in Healthcare 2016 by the Hellenic Ministry of Health for its innovative approach to healthcare delivery and patient care.

Overall, the General Hospital of Serres has received numerous awards and recognitions for its commitment to providing high-quality, patient-centered medical care. These awards reflect the hospital's dedication to excellence in healthcare and its ongoing efforts to improve patient care and outcomes.

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