The Quality and Patient Safety Policy consists of a set of actions to promote the continuous improvement of all services provided by our institution, based on safe, effective, patient-centered, timely, efficient and equitable care. The main activities of the Quality area include the Patient Safety Center, document management, process management, performance management (indicators), audits, interface with mandatory committees and external bodies.
To be recognized as a reference hospital, offering excellence in care, humanized reception and perceived quality.
Provide healthcare assistance, with a humanized care service, aiming at the continuous improvement of processes, in accordance with the principles of quality, safety, resolution and reception.
Read real patient testimonials of Hospital Central Leste and discover inspiring stories of healing, compassionate care, and life-changing experiences at our hospital.
“From the moment I walked into Hospital Central Leste, I was impressed by the level of professionalism and care. The medical staff are incredibly skilled, and they made sure I was informed and comfortable every step of the way.” — Dr. Carlos M., Cardiologist Patient
“I’ll never forget the kindness the nurses showed me during my stay. Hospital Central Leste treated me like family, and I truly believe their dedication helped speed up my recovery.”— Ana R., Surgery Patient
“Fast service, clean facilities, and a truly compassionate team. Central Leste has raised the bar for what hospital care should feel like.” — Júlia B., ER Visitor
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