The Quality and Patient Safety Policy consists of a set of actions to promote the continuous improvement of all services provided by our institution, based on safe, effective, patient-centered, timely, efficient and equitable care. The main activities of the Quality area include the Patient Safety Center, document management, process management, performance management (indicators), audits, interface with mandatory committees and external bodies.
To be recognized as a reference hospital, offering excellence in care, humanized reception and perceived quality.
Provide healthcare assistance, with a humanized care service, aiming at the continuous improvement of processes, in accordance with the principles of quality, safety, resolution and reception.
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