Overview: Hospital da Lapa is a premier healthcare institution renowned for providing high-quality medical services to the community. Situated in the heart of Porto, Portugal, this hospital is dedicated to delivering comprehensive healthcare solutions, leveraging advanced medical technology, and fostering a patient-centered approach.

Mission: Our mission is to enhance the health and well-being of our patients by offering exceptional medical care, promoting health education, and continuously improving our services through innovation and excellence.

Vision: To be a leading healthcare provider recognized for our commitment to quality, patient safety, and clinical excellence. We strive to set new standards in healthcare delivery and to be a trusted partner in the health journey of our patients.

Core Values:

• Compassion: Providing empathetic and personalized care to every patient.
• Integrity: Upholding the highest standards of ethics and transparency in all our practices.
• Excellence: Pursuing excellence in clinical outcomes, patient safety, and service quality.
• Innovation: Embracing cutting-edge medical technologies and practices to improve patient care.
• Collaboration: Fostering a collaborative environment where healthcare professionals work together for the best patient outcomes.

Services: Hospital da Lapa offers a wide range of medical services, including but not limited to:

• Emergency Care
• General Medicine
• Surgery
• Obstetrics and Gynecology
• Pediatrics
• Cardiology
• Orthopedics
• Diagnostic Imaging
• Rehabilitation

Hospital da Lapa offers a range of specialized services designed to provide comprehensive care to its patients. Some of the key specialized services include:

1. Cardiology: Comprehensive cardiac care including diagnostics, treatments, and interventions for various heart conditions.
2. Oncology: Advanced cancer treatment services, including chemotherapy, radiotherapy, and surgical oncology.
3. Neurology: Diagnosis and treatment of neurological disorders such as stroke, epilepsy, and multiple sclerosis.
4. Orthopedics: Specialized care for musculoskeletal issues, including joint replacement, trauma care, and sports injuries.
5. Gastroenterology: Treatment for digestive system disorders, including endoscopic procedures and liver disease management.
6. Pediatrics: Comprehensive care for infants, children, and adolescents, covering a wide range of pediatric conditions.
7. Gynecology and Obstetrics: Women's health services including prenatal care, childbirth, and gynecological surgeries.
8. Urology: Specialized care for urinary tract and male reproductive system issues.
9. Dermatology: Diagnosis and treatment of skin conditions, including cosmetic dermatology services.
10. ENT (Ear, Nose, and Throat): Treatment for conditions related to the ear, nose, throat, and related structures.
11. Ophthalmology: Eye care services including vision correction, cataract surgery, and treatment for various eye diseases.
12. Nephrology: Kidney care services including dialysis and management of chronic kidney diseases.
13. Endocrinology: Treatment for hormonal disorders such as diabetes, thyroid disorders, and metabolic issues.

Hospital da Lapa is renowned for its commitment to quality healthcare. The hospital emphasizes patient-centered care, ensuring that all services are tailored to meet the unique needs of each patient. Here are some key aspects of its quality:

1. Accreditations and Certifications: Hospital da Lapa has received several national and international accreditations, reflecting its adherence to high standards in healthcare services.

2. State-of-the-Art Facilities: The hospital is equipped with modern medical technology and facilities, ensuring that patients receive the most advanced treatments and diagnostics.

3. Skilled Medical Staff: The hospital boasts a team of highly qualified and experienced medical professionals, including doctors, nurses, and support staff, who are dedicated to providing exceptional care.

4. Patient Safety and Care: Hospital da Lapa prioritizes patient safety, implementing stringent protocols to minimize risks and enhance the overall patient experience.

5. Continuous Improvement: The hospital is committed to continuous improvement through regular training, adopting best practices, and incorporating patient feedback to enhance service delivery.

6. Comprehensive Services: Offering a wide range of medical specialties and services, Hospital da Lapa ensures comprehensive care for various health needs, from routine check-ups to complex surgeries.

7. Patient Satisfaction: High patient satisfaction rates and positive testimonials reflect the hospital's dedication to quality care and effective treatment outcomes.

Strategic Direction:

1. Patient-Centered Care: Hospital da Lapa focuses on delivering high-quality, patient-centered care. This involves ensuring that all patients receive personalized treatment plans that address their unique needs and conditions.

2. Innovation and Technology: The hospital invests in the latest medical technologies and innovative practices to enhance the quality of care and improve patient outcomes. This includes adopting advanced diagnostic tools, treatment methods, and information systems.

3. Quality and Safety: Emphasizing continuous improvement in healthcare quality and patient safety, Hospital da Lapa adheres to stringent standards and protocols to minimize risks and enhance the overall patient experience.

Purpose:

1. Healing and Compassion: The primary purpose of Hospital da Lapa is to provide compassionate care that promotes healing and well-being. This involves treating patients with dignity, empathy, and respect.

2. Comprehensive Healthcare Services: The hospital aims to offer a wide range of healthcare services that cover prevention, diagnosis, treatment, and rehabilitation. This ensures that patients receive comprehensive care throughout their healthcare journey.

3. Excellence in Medical Practice: Hospital da Lapa strives for excellence in medical practice by employing highly qualified healthcare professionals and maintaining high standards of clinical care.

Hospital da Lapa, recognized for its excellence in healthcare, has undergone significant strategic changes that are likely to bolster its reputation further. A recent management shift has placed the hospital under the partnership control of Lapacare, a venture involving Atena Equity Partners and 3T Portugal. This transition is part of a long-term strategy to enhance the hospital's services and infrastructure, particularly in clinical areas like surgery and maternity. The partnership is also investing in new technologies and planning a complete overhaul of diagnostic services, which indicates a robust plan for improving overall healthcare quality and patient satisfaction​​.

These changes underscore Hospital da Lapa's commitment to maintaining and elevating its status in the healthcare sector of Porto and Northern Portugal, with a focus on humanized care and technical excellence.