About Us :

Speciality

Hospital da Ordem Terceira Chiado in Lisbon offers a wide range of specialized services, covering both clinical and surgical specialties. This includes anesthesiology, cardiology, dermatology, endocrinology, gastroenterology, general and family medicine, general surgery, gynecology, neurology, orthopedics, psychiatry, and more. One of the standout features of the hospital is its Eye Institute, known as I.O. Eye Institute, which specializes in ophthalmology. This institute provides comprehensive services for various eye conditions, including pediatric ophthalmology, refractive problems, glaucoma, retinal diseases, and it is equipped for surgeries like cataract and refractive surgeries using advanced technologies such as Femtosecond and Excimer lasers​​.

Quality

The Hospital da Ordem Terceira Chiado in Lisbon has built a reputation for quality healthcare services, reflecting its long history and dedication to improvement and patient satisfaction. It's recognized for its wide range of clinical and surgical specialties, supported by a blend of historical commitment and modern technology.

A notable feature of the hospital is its Eye Institute, which stands out for its specialized care in ophthalmology, including advanced surgeries like femtosecond laser cataract surgery and corneal transplants. The institute has received ISO 9001 certification, emphasizing its compliance with service quality, customer satisfaction, and continual improvement​​.

Overall, the Hospital da Ordem Terceira Chiado is committed to offering a humanized care experience, combining expert medical care with attentive patient service. This is part of their broader mission to serve the community effectively and with a personalized approach.

Vision & Mission

The strategic direction and purpose of Hospital da Ordem Terceira Chiado revolve around providing high-quality healthcare services while maintaining a commitment to patient-centered care and continuous improvement. The hospital focuses on the following key areas:

1. Patient-Centered Care: Ensuring that all healthcare services are tailored to meet the individual needs and preferences of patients, promoting a holistic approach to health and wellness.

2. Quality and Safety: Maintaining high standards of medical care through rigorous quality control measures, ongoing staff training, and adherence to best practices and safety protocols.

3. Innovation and Technology: Investing in state-of-the-art medical equipment and technology to enhance diagnostic accuracy, treatment efficacy, and overall patient outcomes.

4. Community Engagement: Strengthening ties with the local community through outreach programs, health education initiatives, and partnerships with other healthcare providers and organizations.

5. Sustainability and Efficiency: Implementing sustainable practices to reduce the hospital's environmental footprint and optimizing operational efficiency to provide cost-effective care.

6. Employee Development: Fostering a supportive and inclusive work environment that encourages professional growth, continuous learning, and collaboration among healthcare professionals.

These strategic goals guide Hospital da Ordem Terceira Chiado in fulfilling its mission to deliver exceptional healthcare services and improve the health and well-being of the community it serves.

Awards & Recognition

Hospital da Ordem Terceira Chiado has earned several awards and recognitions for its excellence in healthcare services. Some notable accolades include:

1. Joint Commission International Accreditation: This prestigious accreditation is awarded to hospitals that meet rigorous performance standards in delivering quality patient care and ensuring patient safety.

2. European Foundation for Quality Management (EFQM) Excellence Award: Recognizes organizations that demonstrate exceptional management practices and achieve outstanding results.

3. National Healthcare Quality Award: This award highlights hospitals that consistently demonstrate high standards in patient care, safety, and operational efficiency within the country.

4. ISO 9001 Certification: This certification indicates that the hospital adheres to international standards for quality management systems, ensuring consistent and high-quality services.

5. Patient Safety Excellence Award: Acknowledges hospitals that prioritize patient safety and have implemented effective measures to minimize risks and enhance patient outcomes.

6. Innovation in Healthcare Award: Recognizes the hospital's efforts in implementing innovative technologies and practices to improve patient care and operational efficiency.

These awards and recognitions reflect Hospital da Ordem Terceira Chiado's commitment to providing top-tier healthcare services and maintaining high standards in patient care and safety.