Hospital Fernando Fonseca (HFF) is a prominent healthcare institution located in Amadora, Portugal. Established to serve the communities of Amadora and Sintra, HFF stands as a critical part of the National Health Service (Serviço Nacional de Saúde - SNS), providing comprehensive medical services to a diverse population.

Vision and Mission

Vision: To be recognized as a leading healthcare provider that delivers high-quality, patient-centered care through innovation, excellence, and a commitment to continuous improvement.

Mission:

• To provide exceptional healthcare services that meet the needs of the community.
• To promote health and well-being through preventive care, education, and community engagement.
• To foster a culture of excellence in clinical practice, research, and education.

Values

• Excellence: Commitment to the highest standards in clinical practice and patient care.
• Innovation: Embracing new technologies and methodologies to improve health outcomes.
• Integrity: Upholding ethical practices and transparency in all operations.
• Compassion: Providing care with empathy, respect, and dignity for all patients.
• Collaboration: Working together with patients, families, and other healthcare providers to achieve the best outcomes.

History and Background

Hospital Fernando Fonseca was inaugurated in 1995 and has since developed into a modern healthcare facility equipped with advanced medical technology. It serves a population of over 500,000 people, ensuring access to high-quality healthcare services across various medical specialties.

Hospital Fernando Fonseca, also known as Amadora-Sintra Hospital, offers a wide range of specialized services to cater to the diverse healthcare needs of its patients. The hospital's specialized services include:

1. Cardiology: Comprehensive care for heart conditions, including diagnostics, treatment, and rehabilitation.
2. Neurology: Specialized care for neurological disorders, including stroke, epilepsy, and neurodegenerative diseases.
3. Oncology: Advanced cancer care, including chemotherapy, radiotherapy, and surgical oncology.
4. Orthopedics: Treatment of musculoskeletal issues, including fractures, joint replacements, and sports injuries.
5. Pediatrics: Specialized care for infants, children, and adolescents, covering a wide range of pediatric conditions.
6. Obstetrics and Gynecology: Comprehensive care for women's health, including prenatal and postnatal care, and gynecological surgeries.
7. Gastroenterology: Diagnosis and treatment of digestive system disorders, including endoscopic procedures.
8. Pulmonology: Care for respiratory conditions, including asthma, COPD, and sleep apnea.
9. Urology: Treatment of urinary tract and male reproductive system disorders.
10. Dermatology: Diagnosis and treatment of skin conditions, including skin cancer.
11. Ophthalmology: Eye care services, including cataract surgery and treatment of retinal disorders.
12. ENT (Ear, Nose, and Throat): Treatment of disorders related to the ear, nose, and throat.
13. Psychiatry: Mental health services, including diagnosis and treatment of psychiatric disorders.

Hospital Fernando Fonseca is committed to providing high-quality healthcare services. Here are some key aspects that reflect its quality standards:

1. Accreditations and Certifications:

   • The hospital has received various national and international accreditations, ensuring that it meets high standards of healthcare delivery.
   • Regular audits and evaluations by external bodies help maintain and improve service quality.

2. Patient Safety and Care:

   • Implementation of stringent patient safety protocols to minimize risks and enhance patient outcomes.
   • Use of advanced medical technologies and equipment to provide accurate diagnoses and effective treatments.

3. Staff Qualifications and Training:

   • The hospital employs highly qualified and experienced medical professionals, including doctors, nurses, and support staff.
   • Continuous professional development and training programs ensure that the staff stays updated with the latest medical practices and technologies.

4. Patient Feedback and Testimonials:

   • The hospital values patient feedback and regularly conducts surveys to gather patient opinions and improve services.
   • Positive testimonials from patients highlight the hospital's commitment to compassionate and high-quality care.

5. Research and Innovation:

   • Active involvement in medical research and participation in clinical trials contribute to the advancement of medical knowledge and practices.
   • Adoption of innovative healthcare solutions and treatments to enhance patient care.

Strategic Direction: Hospital Fernando Fonseca (HFF) aims to provide high-quality healthcare services by focusing on innovation, patient safety, and continuous improvement of clinical practices. The strategic direction is guided by the following key principles:

1. Patient-Centered Care: Ensuring that all services and care practices are tailored to meet the individual needs of patients.
2. Quality and Safety: Commitment to maintaining the highest standards of quality and safety in all healthcare services provided.
3. Innovation: Incorporating the latest medical technologies and treatment methods to enhance patient outcomes and operational efficiency.
4. Sustainability: Promoting sustainable healthcare practices to ensure long-term viability and environmental responsibility.
5. Community Engagement: Actively engaging with the local community to address health needs and improve public health.

Purpose: The primary purpose of Hospital Fernando Fonseca is to provide comprehensive and accessible healthcare services to the community. This includes:

1. Healthcare Delivery: Offering a wide range of medical services, including emergency care, specialized treatments, and preventive care.
2. Education and Training: Serving as a center for medical education and training, fostering the development of future healthcare professionals.
3. Research: Conducting clinical research to advance medical knowledge and improve treatment methods.
4. Public Health: Promoting public health initiatives and programs to enhance the overall well-being of the community.

Hospital Fernando Fonseca (HFF) has received several awards and recognitions for its excellence in healthcare services. Here are some of the notable awards and recognitions:

1. European Foundation for Quality Management (EFQM) Excellence Award: HFF has been recognized for its commitment to excellence in healthcare management and patient care.

2. Joint Commission International (JCI) Accreditation: The hospital has earned this prestigious accreditation, which is a testament to its adherence to international standards of quality and safety in healthcare.

3. Healthcare Quality Certification from the Health Quality Service (HQS): This certification highlights the hospital’s continuous efforts to improve the quality of its services and patient care.

4. National Healthcare Excellence Award: HFF has been awarded this national recognition for its outstanding contributions to the healthcare sector in Portugal.

5. Patient Safety and Quality Improvement Award: The hospital has been acknowledged for its innovative practices in enhancing patient safety and quality of care.

6. Best Hospital Award: HFF has been recognized as one of the best hospitals in Portugal, based on patient satisfaction, clinical outcomes, and overall hospital performance.

These awards and recognitions reflect Hospital Fernando Fonseca’s dedication to providing high-quality healthcare services and its ongoing efforts to improve patient outcomes and satisfaction.