Hospiten Riviera Maya

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Hospiten Riviera Maya

Specialization: Bariatric or Obesity surgery

Cardiology & Cardiovascular Surgery Cosmetic or Plastic Surgery Dental care Ear Nose Throat or ENT Gastroenterology General Surgery Gynaecology Neurology & Neuro Surgery Urology Dermatology Pediatrician Anesthesiology

Visit us at:
Avenida Balamcanché Lote1, Manzana 30, 77710 Playa del Carmen, Q.R., Mexico, ,
Zona Urbana Ejido Isla Mujeres, Quintana Roo , Mexico

Accreditation : JCI Accredited ISO Accredited

Doctors : 110
Beds : 150
Phone: 5298415922
Fax : +529841592200
Languages: English Spanish

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About Us :

Hospiten Riviera Maya is part of the international Hospiten Group, a leading private hospital network with over 20 medical-hospital centers in Spain, the Dominican Republic, Mexico, Jamaica, and Panama. With more than 55 years of experience, Hospiten is committed to providing high-quality, comprehensive medical care, combining advanced technology, modern facilities, and a highly trained, multilingual staff. Located in Playa del Carmen, Hospiten Riviera Maya serves both local residents and international visitors, offering a wide range of specialties and personalized care in a safe, comfortable environment
Speciality

  • Anesthesia and Recovery

  • Cardiology

  • General and Gastrointestinal Surgery

  • Internal Medicine

  • Otorhinolaryngology (ENT)

  • Pediatrics

  • Urology

  • Gynecology and Obstetrics

  • Neonatology

  • Plastic Surgery

  • Dermatology

  • Dentistry

  • Emergency Medicine (24/7)

Quality

Hospiten Riviera Maya is certified under strict international standards, including UNE EN ISO 9001:2015 (Quality Management) and UNE EN ISO 14001:2015 (Environmental Management). In 2022, Hospiten obtained the EFQM 500 seal for European Excellence, reflecting a strong commitment to quality, patient safety, and continuous improvement across all services. The hospital is recognized for its efficiency, professionalism, and patient-centered approach.

Vision & Mission

Mission:
To provide the highest quality comprehensive healthcare services, using advanced technology and a highly qualified team, always focused on patient safety, satisfaction, and well-being.

Vision:
To be the leading hospital in the Riviera Maya, recognized for excellence, innovation, and patient-centered care, while upholding the highest international standards.

Awards & Recognition

  • EFQM 500 Seal for European Excellence (AENOR, 2022)

  • ISO 9001:2015 and ISO 14001:2015 certifications for quality and environmental management

Hospital Videos


Hospital Beds & Infrastructure

I slipped down the stairs at my resort. I was in excruciating pain and the resort doctor gave me some anti inflammatory med and called me an ambulance as we thought I might have tore a ligament in my ankle. I was first seen by Dr Omar Jimenez Navarro, who was extremely professional and kind took a look and told me we would need X-rays. I was there with my young son and they also made sure he was ok. Then I saw the orthopedist Dr Juan Carlos Cuervo Cruz who was also amazing. He reassured me and they provided a boot with crutches. Yes they asked for my insurance information as they would. All the staff from the nurses, X-rays technician, doctors and reception staff were all friendly, kind and professional. They were even kind to my son. I highly recommend this private hsp. If you’re traveling out of country you need travel insurance! All private hsp cost more money. I wasn’t charged anything because my travel insurance covered it all. I was extremely pleasure with their service

-------Caro Giraldo

Excellent service!! Quick, efficient and very kind. They were able to bill directly to my travel insurance. To get the same treatment in Canada you would wait at least 5-6 hours.

------Hannah Wardell

We had a critical medical emergency, our son had some intestinal problems. He was assessed with the professionalism, he was diagnosed properly and transferred to the main hospital in Cancun for a further treatment. The staff was very honest to say that they don’t have the team to proceed with the treatment in Riviera Maya. The transfer was done in the medical transport and under the surveillance of the pediatrician from Cancun in the most professional way. Their initial assessment, diagnostic and actions, including informing the Cancun team about our son condition, saved him life. They worked directly with our travel insurance, so we didn’t have any problems to manage it.

------Vsimileac


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