The ISSSTE Clínica de Medicina Familiar “Dr. Ignacio Chávez” is a pioneering unit in Mexico’s public health system, established in 1979 as the first ISSSTE clinic dedicated to family medicine. It is a model for primary care and comprehensive family health, serving over 105,000 beneficiaries and providing more than 129,000 consultations annually. The clinic integrates a multidisciplinary team including internists, epidemiologists, public health experts, gynecologists, psychologists, and family medicine specialists. It is also a leading center for the training and development of family physicians, with a strong emphasis on continuous professional education, research, and quality improvement.

• Family Medicine

• Geriatrics and Gerontology

• Traumatology and Orthopedics

• Gynecology and Obstetrics

• Reproductive Health and Family Planning

• Psychology and Family Therapy

• Preventive Medicine

• Nutrition and Physical Activity

• General Internal Medicine

The clinic is recognized for its commitment to comprehensive, patient-centered care, continuous quality improvement, and professional development. It regularly organizes international congresses and training events for healthcare professionals, focusing on current topics such as gerontology, addiction management, maternal and child health, diabetes, and advanced wound care. Patient satisfaction is high, with studies showing that over 90% of patients feel their health problems are resolved and rate the care as good. The clinic’s processes emphasize friendly, timely, and effective care, though challenges such as wait times and administrative processes are continually addressed for further improvement.

• Vision: To be a national reference in family medicine, providing comprehensive, patient-centered, and preventive health services that improve the well-being and quality of life of ISSSTE beneficiaries.

• Mission: To deliver high-quality, accessible, and holistic healthcare through multidisciplinary teams, continuous professional development, and innovation in primary care, while fostering self-care and the right to health for all patients

• Recognized as a national model for family medicine training and comprehensive primary care.

• Certified under NOM ISO 9001:2015 Quality Management System and SiNaCEAM for meeting high standards in healthcare delivery.

• Regularly organizes international congresses and training events for healthcare professionals.

• Celebrated its 45th anniversary as the first and leading family medicine clinic in the ISSSTE network