The Center for Evidence-Based Practices (CEBP) at Case Western Reserve University was officially established in 1999, but its humble beginnings date back even earlier, with the work of four dedicated professionals in the fields of mental health, substance abuse, and psychiatry.

Mandel School of Applied Social Sciences
Lenore A. Kola, PhD 
Patrick E. Boyle, PhD, LIS-W
David Biegel, PhD
Department of Psychiatry
Robert J. Ronis, MD, MPH

1. Primary Care: Comprehensive primary care services, including routine check-ups, preventive care, and management of chronic conditions such as diabetes, hypertension, and heart disease.

2. Mental Health Services: Specialized mental health care including individual therapy, group therapy, medication management, and support services for veterans dealing with conditions such as PTSD (Post-Traumatic Stress Disorder), depression, anxiety, and substance abuse disorders.

3. Specialized Medical Services: Various medical specialties such as cardiology, oncology, gastroenterology, nephrology, pulmonology, and infectious diseases, providing advanced diagnostic, treatment, and management options for complex medical conditions.

4. Surgical Services: Comprehensive surgical care including general surgery, orthopedic surgery, urologic surgery, and vascular surgery, with a focus on providing veterans with safe and effective surgical interventions.

5. Rehabilitation Services: Rehabilitation programs including physical therapy, occupational therapy, speech therapy, and recreational therapy to help veterans regain function and improve quality of life following illness, injury, or surgery.

6. Women's Health Services: Specialized healthcare services tailored to meet the unique needs of female veterans, including gynecological care, maternity care, breast health services, and reproductive health counseling.

7. Geriatric Care: Comprehensive geriatric care services addressing the unique healthcare needs of older veterans, including management of chronic conditions, fall prevention, memory care, and end-of-life care.

1. Clinical Excellence: The medical center employs highly skilled healthcare professionals who are dedicated to delivering evidence-based, compassionate care to veterans. Clinical excellence is demonstrated through positive patient outcomes, effective treatment interventions, and adherence to clinical guidelines and protocols.

2. Patient Safety: Ensuring the safety of veterans is a top priority at the medical center. Robust safety protocols and practices are in place to prevent medical errors, reduce the risk of infections, and promote a safe healthcare environment for patients and staff.

3. Patient Satisfaction: The medical center strives to meet the needs and preferences of veterans by providing personalized, patient-centered care. Patient satisfaction surveys and feedback mechanisms are utilized to assess patient experiences and identify areas for improvement.

4. Access to Care: Timely access to healthcare services is essential for veterans. The medical center works to minimize wait times for appointments, diagnostic tests, and procedures, ensuring veterans receive timely and appropriate care when needed.

5. Efficiency: Efficient use of resources and streamlined care processes help optimize healthcare delivery at the medical center. Continuous process improvement initiatives are implemented to enhance efficiency, reduce waste, and maximize the value of healthcare services provided to veterans.

6. Equity: The medical center is committed to promoting health equity and eliminating disparities in healthcare access and outcomes among veterans. Culturally competent care is provided to veterans from diverse backgrounds, with a focus on addressing the unique needs and challenges they may face.

Vision:

At the Louis Stokes Cleveland VA Medical Center, our vision is to be the beacon of excellence in veteran-centered healthcare. We aspire to lead the way in providing compassionate, innovative, and personalized care to our nation's heroes. Through collaboration, integrity, and dedication to service, we envision a future where every veteran receives the highest standard of care, honoring their sacrifice and service to our country.

Mission:

Our mission at the Louis Stokes Cleveland VA Medical Center is to honor America's veterans by providing exceptional healthcare that improves their health, well-being, and quality of life. We are committed to delivering patient-centered, evidence-based care that is accessible, equitable, and responsive to the unique needs of each veteran we serve. Through innovation, education, and collaboration, we strive to continuously improve the health outcomes and experiences of our veterans, ensuring they receive the care and support they deserve.

1. National Quality Leadership Award: Recognized for demonstrating outstanding performance in quality measures and patient safety, earning recognition as a national leader in healthcare quality and excellence.

2. Patient Satisfaction Excellence Award: Acknowledged for achieving high levels of patient satisfaction through exceptional patient-centered care, communication, and responsiveness to patient needs and preferences.

3. Best Hospital for Veterans: Received recognition as one of the top hospitals in the country for providing specialized care and support services tailored to the unique needs of veterans, including mental health care, rehabilitation services, and specialized medical care.

4. Employer of Choice: Recognized for creating a positive work environment and being an employer of choice among healthcare professionals, offering competitive benefits, professional development opportunities, and a supportive workplace culture.

5. Community Impact Award: Honored for making significant contributions to the local community through initiatives such as health education programs, free clinics, and outreach events aimed at improving public health and wellness, particularly among veterans and their families.

6. Innovation in Healthcare Award: Celebrated for leveraging innovative technologies, practices, and processes to improve patient care, enhance operational efficiency, and advance medical research, positioning the medical center at the forefront of healthcare innovation.

7. Veterans' Choice Award: Recognized by veterans and their families for providing exceptional care and support services, earning their trust and loyalty as their preferred healthcare provider.