The "About Us" section of Medisch Centrum St.-Jozef describes the center as a distinguished psychiatric hospital committed to providing comprehensive care with a strong focus on individual needs. The mission is to enhance the quality of life by maintaining, restoring, or making psychological balance bearable. The center follows a client-centered, holistic approach, aiming to minimize disruptions in patients' social functioning.

The hospital has a long history, admitting its first patient in 1897. Initially, care was closely linked to the daily lives of the sisters, focusing on simple household tasks and adapted leisure activities. Over the years, treatment methods evolved to include biological therapies, psychopharmacology, and psychotherapies. The introduction of sociotherapy in the late 1960s marked a shift towards a more therapeutic environment, emphasizing spontaneous and emotional interactions between caregivers and patients.

Medisch Centrum St.-Jozef collaborates with various partners within healthcare networks to provide optimal care tailored to individual needs. This approach ensures a holistic and minimally invasive treatment process, integrating patients into their social environments as much as possible.

Medisch Centrum St.-Jozef offers a range of specialized services primarily focused on psychiatric care. Their services cater to various age groups, including children, adolescents, adults, and the elderly. The center is equipped to handle different types of psychiatric conditions through several care units and specialized programs. Some key services include:

1. Inpatient and Outpatient Care: They provide both residential care and outpatient consultations, ensuring continuous support and treatment for patients before, during, and after hospitalization.

2. Psychiatric Care for Different Age Groups: The center has dedicated units for children and adolescents, adults, and elderly patients, each tailored to the specific needs of these groups.

3. Electroconvulsive Therapy (ECT): This is offered as a treatment option for certain severe psychiatric conditions.

4. Mobile Teams (Noolim): These teams provide psychiatric care in the community, helping patients maintain stability in their own environments.

5. Comprehensive Support Programs: The center offers various support programs that include psychological counseling, therapeutic activities, and family support services to aid in the holistic recovery of patients​.

The quality of healthcare services provided by Medisch Centrum St.-Jozef is underpinned by several key factors and commitments:

• Patient Safety: Medisch Centrum St.-Jozef places the utmost priority on patient safety. The hospital has stringent protocols and procedures in place to minimize risks and ensure the well-being of patients. This includes adherence to infection control measures, medication safety practices, and a robust incident reporting system. The hospital fosters a culture of transparency and open communication, empowering patients and their families to actively participate in their care.

• Clinical Excellence: Medisch Centrum St.-Jozef is committed to delivering exceptional clinical care. The hospital attracts and retains highly skilled healthcare professionals who are experts in their respective fields. By fostering a culture of continuous improvement and evidence-based practices, the hospital ensures that patients receive the highest standards of care. The hospital stays abreast of the latest advancements, incorporating innovative treatments and technologies to enhance patient outcomes.

• Evidence-Based Practices: The hospital embraces evidence-based medicine, which means that clinical decisions and treatments are grounded in the best available scientific research. Through the use of clinical guidelines, systematic reviews, and expert consensus, the hospital ensures that patients receive effective, safe, and up-to-date care. This approach enhances outcomes, reduces variations in practice, and improves patient satisfaction.

Strategic Direction:

• Patient-Centered Care: At the heart of Medisch Centrum St.-Jozef's strategic direction is a deep commitment to patient-centered care. The hospital strives to provide compassionate, personalized, and culturally sensitive care that addresses the unique needs and preferences of each patient and their family. By actively involving patients in their healthcare journey, the hospital aims to deliver exceptional experiences and outcomes.

• Clinical Excellence: The hospital is dedicated to delivering exceptional clinical care across all specialties. They attract and retain top medical talent, foster a culture of continuous improvement, and stay at the forefront of medical advancements. By investing in advanced technologies, evidence-based practices, and staff development, they ensure the highest standards of care.

Purpose:

The purpose of Medisch Centrum St.-Jozef is threefold:

• Healing and Hope: The hospital is dedicated to providing healing and restoring hope to those in need. They strive to alleviate suffering, improve health outcomes, and enhance the quality of life for their patients and the community they serve.

• Advancing Healthcare: Through innovation, research, and the adoption of best practices, Medisch Centrum St.-Jozef aims to advance the field of healthcare. They contribute to the development and implementation of new treatments, technologies, and models of care, benefiting patients both within their walls and beyond.

Medisch Centrum St.-Jozef has received several notable awards and recognitions for its commitment to quality care and patient safety. In June 2018, the center was awarded its first hospital-wide accreditation, which was later followed by a second accreditation, reflecting its continuous efforts to provide high-quality psychiatric care. This recognition underscores the dedication of its nearly 600 employees to deliver warm, safe, and high-quality care to patients and their families​​.

Additionally, the center's initiatives and programs, such as the national campaign launched by RIZIV to promote first-line psychological care, highlight its proactive approach to mental health and its commitment to addressing barriers to treatment​ ​.