About Us :

Speciality

Cancer Care
Endocrinology
Women's Health
Physical Therapy and Rehabilitation
Inpatient Rehabilitation
Emergency Medicine
Geriatrics
Wound Care, Hyperbaric Medicine, and Limb Saving
Neurology and Neurosurgery
Orthopedics
Thoracic Surgery Treatments
Primary Care

Quality

In 2010, MedStar Health embarked on a mission to become a High Reliability Organization (HRO), providing the safest, highest quality care possible. HROs are successful at preventing catastrophic consequences while navigating high-risk situations because they apply certain principles that help them uncover minor errors before they result in avoidable complications.

All 30,000 of our associates, from our frontline staff to our executive leadership, are trained to adopt the same safety language, habits, and principles that propel us towards becoming an HRO. These include:

Preoccupation with failure. Preventing failures and errors is the very best way to keep harm from reaching patients and associates. Proactively asking ourselves about things that could go wrong is a safer approach than trying to understand why an error was made after it has occurred. By being mindful about risk, reporting near misses, and evaluating new processes before adopting them, we can make safety course corrections and avoid harm.
Reluctance to simplify. With over 10 hospitals and dozens of urgent care centers, multi-specialty clinics, and outpatient offices, we’re a complex organization. But, we won’t settle for the status quo. Rather, we constantly ask questions and challenge long-standing beliefs so that we can uncover and resolve problems.
Sensitivity to operations. Keeping our patients safe requires us to constantly be aware of how the systems and processes that affect patient care are working. Every associate is encouraged to speak up when they see risks or if they feel that something is not right. Our leaders consider the complexity of the real everyday work when designing processes, safety mitigations, and policy.
Commitment to resilience. We work together to anticipate issues and quickly adjust when we need to manage unexpected challenges.

Vision & Mission

Vision:
To be the premier healthcare provider, recognized for excellence in patient care, innovation, and community service.

Mission:

To provide exceptional, compassionate care to every patient, every time.
To advance medical knowledge and technology through research and innovation.
To promote wellness and preventive care, empowering individuals to live healthier lives.
To collaborate with our community partners to address healthcare needs and improve population health.
To cultivate a culture of excellence, professionalism, and continuous improvement among our staff and healthcare providers.

Awards & Recognition

Quality and Safety Awards: Recognition for maintaining high standards of patient safety, quality of care, and clinical outcomes. This might include awards from organizations like The Joint Commission, Leapfrog Group, or Healthgrades.
Patient Experience Awards: Recognition for providing exceptional patient experiences, including awards based on patient satisfaction surveys or feedback from independent organizations like Press Ganey or Consumer Reports.
Specialty Excellence Awards: Awards acknowledging excellence in specific medical specialties such as cardiology, oncology, orthopedics, or obstetrics. These accolades might be bestowed by specialty-specific organizations or publications.
Community Service Awards: Recognition for outstanding contributions to the local community through health education programs, outreach initiatives, free clinics, and other community health initiatives. Awards in this category may come from local governments, non-profit organizations, or healthcare associations.
Employee Satisfaction and Workplace Culture Awards: Awards acknowledging the hospital's commitment to creating a positive work environment, employee satisfaction, and professional development opportunities. These might be given by entities like Forbes, Fortune, or local business organizations.
Environmental Sustainability Awards: Recognition for efforts to reduce environmental impact through sustainable practices in operations, waste management, energy efficiency, and green initiatives. Awards in this category might come from environmental organizations or sustainability-focused groups.
Technology and Innovation Awards: Awards recognizing the adoption and implementation of innovative technologies and practices to enhance patient care, improve operational efficiency, and advance medical research. These might be given by technology publications, healthcare associations, or industry groups.