About Us :

Speciality

Primary Care
Children's Care
Heart and Vascular Health
Digestive Health and Disorders
Neurology Services
Cancer and Cancer Treatment
Orthopedics
Women's Health
Urgent Care
Childbirth
Imaging, Labs and Tests
Rehabilitation and Therapy
Mental & Behavioral Health
Urology Services
Ear, Nose and Throat
Precision Medicine
ENT Services
Otology
Rhinology
Laryngology
Facial Reconstructive Plastic Surgery

Quality

Since our founding almost 200 years ago, Mercy has been a ministry committed to service. Our current servant leaders reflect this commitment, each answering the same call to offer health care that’s innovative, compassionate and rooted in faith. They now lead Mercy into the future of health care, with a focus on advanced technology that enables us to offer care that’s more personal, more efficient and more effective for those we serve.

Vision & Mission

Our vision statement:

We are the people of Mercy Health Ministry. Together, we are pioneering a new model of care. We will relentlessly pursue our goal to get health care right. Everywhere and every way that Mercy serves, we will deliver a transformative health experience.

Our core values

Dignity. We cherish each person as created in the image of God.
Excellence. We give only the best for those entrusted to our care.
Justice. We pledge to be in right relationship with one another, with a particular concern for people who are economically poor.
Service. We seek out and put the needs of others first.
Stewardship. We wisely use our talents and resources to strengthen Mercy as a ministry of the Church.
 

These values guide what Mercy co-workers do and what direction we take. We consider them unchanging. While all five values are important in influencing how we make decisions, dignity is the base on which all the others rest. Because all people are created in the image and likeness of God, each person deserves to be treated with respect. Through our influence, we seek to relieve suffering and address its causes, and support individuals who struggle for full dignity.

Our charism
 

Charism is a gift of grace freely given by God for the good of others.

Bias for action. We anticipate and respond to need; we get things done.
Entrepreneurial. We have the courage to take risks; we are innovative, seeing what needs to be done.
Hospitality. We are welcoming and accepting, gracious and forgiving.
Right Relationships. We speak our truth with honesty, resolving differences; we hold each other responsible, working together.
Fullness for Life. We have a sense of joy and love of life, even during suffering.

Awards & Recognition

Quality and Safety Awards: Recognition for maintaining high standards of patient safety, quality of care, and clinical outcomes. This might include awards from organizations like The Joint Commission, Leapfrog Group, or Healthgrades.
Patient Experience Awards: Recognition for providing exceptional patient experiences, including awards based on patient satisfaction surveys or feedback from independent organizations like Press Ganey or Consumer Reports.
Specialty Excellence Awards: Awards acknowledging excellence in specific medical specialties such as cardiology, oncology, orthopedics, or obstetrics. These accolades might be bestowed by specialty-specific organizations or publications.
Community Service Awards: Recognition for outstanding contributions to the local community through health education programs, outreach initiatives, free clinics, and other community health initiatives. Awards in this category may come from local governments, non-profit organizations, or healthcare associations.
Employee Satisfaction and Workplace Culture Awards: Awards acknowledging the hospital's commitment to creating a positive work environment, employee satisfaction, and professional development opportunities. These might be given by entities like Forbes, Fortune, or local business organizations.
Environmental Sustainability Awards: Recognition for efforts to reduce environmental impact through sustainable practices in operations, waste management, energy efficiency, and green initiatives. Awards in this category might come from environmental organizations or sustainability-focused groups.
Technology and Innovation Awards: Awards recognizing the adoption and implementation of innovative technologies and practices to enhance patient care, improve operational efficiency, and advance medical research. These might be given by technology publications, healthcare associations, or industry groups.