MercyOne Des Moines Emergency Room, located at MercyOne Des Moines Medical Center, is a 24/7 emergency care facility serving central Iowa. It is certified as a Level II Area Trauma Care Facility, providing comprehensive emergency services for adults, children, and obstetric patients. The department is recognized for its rapid response, advanced technology, and commitment to high-quality, compassionate care

• 24/7 adult and pediatric emergency care

• Level II Trauma Center (adult and pediatric)

• Certified Stroke Center and Chest Pain Center

• OB emergency care

• Advanced cardiac and trauma interventions

• Rapid triage and ER Advisor service for family updates

• Accredited by The Joint Commission

• Continuous quality improvement and patient safety initiatives

• Regularly reviewed by state and national agencies for quality and safety

• Recognized for clinical excellence, patient outcomes, and staff satisfaction

Vision:

• Set the standard for personalized and radically convenient health services13.

Mission:

• Serve with fidelity to the Gospel as a compassionate, healing ministry of Jesus Christ to transform the health of our communities

• Best Regional Hospital for 2018-2019 by U.S. News & World Report; ranked #1 in Des Moines metro and #2 in Iowa

• Named one of the 100 Great Hospitals in the U.S. by Becker’s Healthcare

• Top 50 Cardiovascular Hospitals in the U.S. by IBM Watson Health

• Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award by the American Heart Association/American Stroke Association

• Target: StrokeSM Honor Roll Elite award recipient

• Blue Distinction Center+ for Maternity Care by Wellmark Blue Cross and Blue Shield

• Screening Center of Excellence by the Lung Cancer Alliance

• Accredited Chest Pain Center and Primary Stroke Center by The Joint Commission