About Us

Esteem Soft Limited is a private company founded in 2011, located at Bashundhara R/A, Dhaka, Bangladesh. We provide mainly software solutions along with wide range of web solution and development services that enable its clients to meet their business goals. We are a group of highly skilled, creative, dedicated, experienced designer & developers. We create user-friendly, eye-catching, glossy finished, stunning websites, and software according to the customer’s needs & requirements that they will admire. We are a team that listens, discuss, advise & develops according to the customers need. We love to learn & implement latest technologies. As Esteem Soft Limited gives priority to its customers so we try to give the best products at a reasonable price.

We provide software as a service (SaaS), our popular software includes "Arch" - Hospital/Clinic/Diagnostic Center Management Software, "Witty" - Educational Institute Management Software, "Onact" - Accounting & Inventory Management Software along with other software & web applications. We are specialized in IT Consultancy, Structured LAN/WAN, IP Telephony & Surveillance solutions. Our mission is to provide quality products at a reasonable price to your hand & ensure you get excellent support always. We are also working to make a better working environment which will ensure accounts transparency & prevent misuse through our software’s.

• General Medicine

• Pediatrics

• Obstetrics and Gynecology

• Surgery

• Orthopedics

• Cardiology

• Neurology

• Oncology

1. Implementation of Quality Management Systems

• Narsingdi has been a focus area for quality improvement initiatives like the 5S-CQI-TQM (Total Quality Management) approach, which emphasizes improving work environments, staff satisfaction, and service delivery. This system has been piloted in hospitals in the region to enhance cleanliness, organization, and patient care standards.

2. Patient Satisfaction Factors

• Key factors influencing patient satisfaction in Bangladeshi hospitals include:

  • Availability and competence of physicians.

  • Empathy and responsiveness of nurses.

  • Cleanliness and tangibility of hospital facilities.

  • Availability of necessary drugs.

3. Challenges in Healthcare Quality

• Common challenges in Bangladeshi hospitals include inconsistent cleanliness, lack of timely drug availability, and variability in staff behavior. However, some hospitals in Narsingdi have demonstrated better management practices compared to others

Vision

To uphold the constitutional commitment to make all citizens of Narsingdi district healthy, productive, and responsible individuals capable of facing various challenges.

Mission

To provide quality healthcare services at affordable prices, ensuring patient satisfaction and promoting community health.