Emergency Medicine (inpatient and outpatient)
Air Ambulance and Medical Aviation
Trauma and Multitrauma Care
Neurosurgery and Neurology
Cardiothoracic Surgery and Cardiology
Obstetrics and Gynecology (emergency)
Intensive Care (adult and pediatric)
Surgery (general, specialized)
Rehabilitation and Transplant Services
Clinical and Consultative Diagnostics
National Stroke Center
Toxicology, Otorhinolaryngology, Ophthalmology
The National Coordination Center for Emergency Medicine (NCCEM) is a state enterprise under the Ministry of Health of Kazakhstan. Established to coordinate and deliver emergency medical care nationwide, the center manages air ambulance services, ambulance coordination, and hospital admissions for emergency cases. It serves as a multifunctional hub, ensuring timely and high-quality emergency care, especially during disasters, pandemics, and critical incidents.
Emergency Medicine (inpatient and outpatient)
Air Ambulance and Medical Aviation
Trauma and Multitrauma Care
Neurosurgery and Neurology
Cardiothoracic Surgery and Cardiology
Obstetrics and Gynecology (emergency)
Intensive Care (adult and pediatric)
Surgery (general, specialized)
Rehabilitation and Transplant Services
Clinical and Consultative Diagnostics
National Stroke Center
Toxicology, Otorhinolaryngology, Ophthalmology
Operates under national and international standards for emergency care
Accredited for implementing advanced protocols and continuous staff training
Hosts a simulation center for emergency medicine training, including international masterclasses
Recognized for reducing mortality and disability rates through rapid response and advanced care
Vision:
To create an effective, patient-oriented cluster of emergency medical services, continuously improving quality and safety, and implementing national and international standards with a strong educational component.
Mission:
To provide high-quality, accessible emergency medical care to the population of Kazakhstan, improving outcomes through innovation, coordination, and advanced technology.
Recognized as a national leader in emergency medicine and air ambulance services
Serves as a platform for international cooperation (e.g., Organization of Turkic States, WHO partnerships)
Read real patient testimonials of National Coordination Center for Emergency Medicine and discover inspiring stories of healing, compassionate care, and life-changing experiences at our hospital.
“When my father needed urgent medical evacuation from a remote region, the NCCEM air ambulance team responded quickly and professionally. The doctors and paramedics were calm, skilled, and kept us informed throughout the journey. Thanks to their expertise, my father received the care he needed in time.”
— Aigerim Sadykova
“I am grateful for the support provided by the NCCEM during a medical emergency in our village. The ambulance arrived promptly, and the staff treated my child with compassion and efficiency. Their dedication and clear communication made a stressful situation much easier for our family.”
— Bauyrzhan Tulegenov
“The NCCEM team exceeded my expectations when I required urgent care after an accident. The call center staff guided me through every step, and the medical team was well-prepared and attentive. I felt safe knowing I was in the hands of professionals committed to patient well-being.”
— Zhanna Kairatova
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