About Us :

Speciality

The Dialinakio General Hospital of Neapolis, also known as the General Hospital-Health Centre of Neapolis, offers a range of specialized services. Situated in the village of Neapoli, within the municipality of Agios Nikolaos in the prefecture of Lasithi, the hospital serves a population of approximately 14,093 people.

The hospital provides various medical services, including:

1. Emergency Services: The hospital has a dedicated Emergency Department for urgent medical care.
2. Outpatient Clinics: Regularly scheduled outpatient clinics cover various medical specialties.
3. Diagnostic Services: These include laboratory testing, radiology, and imaging services.
4. Inpatient Care: Facilities for patients requiring hospital stays for treatment or surgery.
5. Rehabilitation and Recovery: A center for rehabilitation and recovery to support patients post-treatment.

The hospital is equipped with modern medical technology and offers access to test results and appointment scheduling through its online portal. This ensures efficient and effective patient care and communication.

Quality

The Dialinakio General Hospital-Health Centre of Neapolis, located in the village of Neapoli in Lasithi, Crete, is a key healthcare facility under the 7th Health Region of Crete. It serves a population of approximately 14,093 people as per the 2011 census. The hospital provides a range of medical services and is equipped with regional clinics in Kritsa, Elounda, Louma, Vrachasi, Fourni, Choumeriakos, and a special clinic in the prison of Neapolis.

The hospital offers an e-results feature on its website, allowing patients to access their test results online. It also provides detailed information on tests, hospitalizations, and appointments.

In terms of quality, while specific patient reviews were not detailed in the sources, the hospital is noted to be an important healthcare provider in the region, indicating a significant role in the local healthcare infrastructure​​.

Vision & Mission

The strategic direction and purpose of Dialinakio General Hospital of Neapolis (Neapolis Hospital) align with several key principles to ensure high-quality healthcare delivery. The hospital focuses on patient-centered care, emphasizing dignity, respect, information sharing, participation, and collaboration. Their mission includes improving healthcare outcomes through innovation and partnerships, maintaining fiscal responsibility, and ensuring sustainability within the available funding. The hospital is dedicated to addressing the healthcare needs of its community, especially given the unique challenges posed by its large rural population.

Awards & Recognition

The Neapolis Hospital (Dialinakio) in Crete, Greece, has received various awards and recognitions over the years for its exceptional healthcare services. Here are some of the notable achievements:

1. Joint Commission’s Gold Seal of Approval: This prestigious accreditation is awarded for healthcare quality and safety. It signifies that the hospital meets the highest standards in patient care and operational efficiency.

2. Leapfrog Hospital Safety Grade: The hospital has consistently received top grades from the Leapfrog Group, highlighting its commitment to patient safety and minimizing medical errors.

3. American Heart Association Awards: Dialinakio has been recognized for excellence in stroke and cardiac care, including awards for adhering to best practices and achieving superior patient outcomes in these areas.

4. Healthgrades Awards: These include recognitions for outstanding patient experience and safety. Healthgrades evaluates hospitals based on clinical outcomes, patient safety, and overall patient experience, and Dialinakio has frequently been among the top performers.

5. Beacon Award for Critical Care Excellence: This award from the American Association of Critical-Care Nurses (AACN) is given to units that meet rigorous criteria for excellence in critical care.

These recognitions underscore Neapolis Hospital's dedication to providing high-quality, safe, and patient-centered care, making it one of the leading healthcare institutions in the region.