To achieve these goals we use: client orientation, team approach, mutual trust and respect. We will focus relentlessly on the needs of our clients, we will provide the most cost-effective quality care possible, and we will maintain a contented workforce. We aim to put our patients at the heart of everything we do and over the coming year these priorities will shape the way we work, so that we can continue to provide our community with a dependable and first class health care service that we are all proud of. Our strategy is the improvement of market share through becoming a point of interface with the community. Progress Medical Centre provides the security of being cared for in hospital coupled with the comfortable environment of private healthcare and the convenience of choosing your consultant and the timing of your treatment. The clinical and nursing staff at Progress Medical Centre work as part of a multidisciplinary team ensuring that each patient receives a comprehensive and personal treatment plan. Our professional and experienced staff is also on hand to offer support and advice to patients throughout their treatment and follow-up. All clinical and nursing staff is trained in their area of expertise and is registered with their relevant professional bodies.

• General & Specialist Outpatient Consultations

• Acute Inpatient Medical Care

• Radiology and Diagnostic Imaging

• Maternity Services

• Surgical Services

• Physiotherapy

• Emergency Medicine (24/7 availability)

• Laboratory Services

• Implementation of robust patient safety and infection control protocols

• State-of-the-art technology and continual service upgrades

• Patient comfort prioritized through efficient, compassionate care

Vision

Envisions provision of acceptable and quality health care to patients who recognize that health is wealth.

Mission

To provide comprehensive, timely, personalized cost-effective health care to our clients for their continued well being in order to contribute to sustainable national economic growth.

• Recognized as a premier private healthcare provider in the Copperbelt

• Celebrated for maintaining excellent standards and expanding healthcare options for the region