Located in fast-growing west Ottawa, Queensway Carleton Hospital has built its reputation as a leading acute care hospital by seeing the person in each of the nearly 500,000 people who turn to it for care each year. QCH’s agility and collaborative culture enable it to respond quickly to the most pressing healthcare challenges facing its vibrant and growing communities through advanced programs that reinvent models of patient care. QCH has been named the #1 hospital in Ottawa by Newsweek magazine in 2021 and as a top employer in Canada by Forbes magazine.

Queensway Carleton Hospital, West Ottawa’s only full-service hospital, offers a diversity of medical and surgical programs and services. With a team of over 2,700 health professionals, the 355-bed Queensway Carleton Hospital is the secondary referral centre for the Ottawa Valley

Queensway Carleton Hospital is pleased to present our annual Quality Improvement Plan (QIP) in concert with Health Quality Ontario. The QIP covers our successes and lessons learned from the previous year's efforts as well as our action plans outlined for the year to come. 

In addition, the hospital shares its Patient Safety Plan for 2022-2024. It builds on the past quality and safety performances and identifies new opportunities to further enhance the delivery of quality care to patients and their families.

OUR VISION
Trusted as one of Canada's most caring and innovative health partners, fostering vibrant, healthy communities
 
OUR MISSION
To provide high-quality, compassionate and coordinated care for the people and communities we serve.

• Golden Q Award 
• D. Aubrey Moodie Award