About Us :

Speciality

Raphael Hospitals offers a variety of specialized services across its facilities. At Raphael Hospital in Israel, the facility is known for its high level of technological advancement and patient care. Key departments and services include a Clinic for Women's and Men's Health, a Department of Radiology and Imaging, ENT (Ear, Nose, and Throat) Department, and various surgical specialties such as orthopedic and plastic surgery. The hospital also features an Intensive Care Unit and a Center for Physiotherapy. For international patients, Raphael Hospitals provides comprehensive assistance, including multilingual guidance, logistics support, and consultation with leading physicians.

St. Raphael Private Hospital in Larnaca, Cyprus, also provides a broad range of medical services. It is equipped with modern facilities including multiple operating rooms and an emergency department, the only other in Larnaca aside from the state General Hospital. The hospital offers services across various specialties such as cardiology, gastroenterology, general medicine, and surgery, among others. Patient care at St. Raphael is noted for its European-standard staff and cutting-edge medical technology.

Quality

The Raphael Hospital, specializing in neuro-rehabilitation for adults with acquired brain injuries, has been evaluated by the Care Quality Commission (CQC) with mixed results. The hospital's overall rating has been marked as "Requires Improvement." Key areas of concern include the management of risks, infection control, and the effectiveness of the service's audit program. Although the hospital has systems in place for medication management, patient nutrition, and safeguarding against abuse, there are shortcomings in leadership and risk management, as well as slow progress in addressing compliance with infection control standards.

Patients generally receive compassionate care, and staff are recognized for treating patients with kindness and providing emotional support. The multidisciplinary team works cohesively, and there's a focus on involving patients and their relatives in care decisions. However, improvements are needed to ensure all staff are up to date with mandatory training, and that issues identified in audits are addressed effectively.

Vision & Mission

Raphael Hospitals positions itself as one of the most advanced hospitals in Israel, focusing on providing a comfortable and nurturing environment that enhances patient recovery. The strategic direction of Raphael Hospitals emphasizes personalized healthcare, utilizing Israel's top medical professionals and facilities that exceed standard hospital conditions. This approach aims to make patients feel more at ease, sometimes forgetting they are in a hospital setting due to the pleasant surroundings.

The hospital's purpose is clearly aligned with improving healthcare outcomes by providing superior medical services in a patient-friendly atmosphere. This commitment to excellence in health is foundational to their operations and patient care strategies.

Awards & Recognition

Raphael Hospitals, recognized as University Hospitals (UH) Cleveland Medical Center, has consistently earned numerous awards and recognitions from prestigious healthcare organizations, underscoring its commitment to quality, safety, and patient care.

Key recognitions include:

• American Hospital Association Quest for Quality Prize: Awarded in 2022, this prize is given for leadership and innovation in improving quality and advancing health in communities​​.
• U.S. News & World Report Best Hospitals: UH Cleveland Medical Center is regularly ranked among the nation's best hospitals. For 2023-2024, it was recognized for excellence in seven adult specialties​​.
• Magnet Recognition Program®: This designation, which UH has received multiple times (most recently in 2021), recognizes excellence in nursing services​​.
• Ethisphere’s Worlds Most Ethical Companies: UH has been acknowledged multiple times for its ethical business practices, including in 2021​​.

Other notable awards include the Leapfrog Hospital Safety Grade "A", recognition by the Lantern Award from the Emergency Nurses Association for exceptional emergency departments, and certifications such as the Advanced Comprehensive Stroke Center by The Joint Commission​.

These recognitions highlight UH Cleveland Medical Center's robust commitment to healthcare excellence across various metrics, including patient safety, clinical outcomes, and ethical standards.