SUCH - Common Use Service of Hospitals is an organization dedicated to providing shared services to hospitals and healthcare institutions across the region. Our mission is to streamline hospital operations and improve the quality of healthcare delivery through efficient management of resources, procurement, and support services.

Mission

Our mission is to enhance the efficiency and effectiveness of hospital operations by delivering high-quality shared services, thereby allowing healthcare professionals to focus on patient care.

Vision

We aim to be the leading provider of shared services for hospitals, known for our reliability, innovation, and contribution to improving healthcare outcomes.

Values

• Excellence: We strive for the highest standards in everything we do.
• Integrity: We conduct our business with honesty and transparency.
• Collaboration: We believe in the power of teamwork and partnerships.
• Innovation: We embrace new ideas and technologies to continuously improve our services.
• Sustainability: We are committed to sustainable practices that benefit both our clients and the environment.

SUCH - Common Use Service of Hospitals offers a variety of specialized services designed to support and enhance the functioning of hospitals and healthcare institutions. These services include:

1. Procurement and Supply Chain Management:

   • Centralized purchasing to ensure cost efficiency and quality control.
   • Management of medical and non-medical supplies, ensuring timely availability.

2. Logistics and Distribution:

   • Coordination of the distribution of medical supplies, pharmaceuticals, and equipment.
   • Efficient handling of inventory to minimize waste and ensure continuity of care.

3. Facility Management:

   • Maintenance of hospital infrastructure and facilities.
   • Management of cleaning, sanitation, and waste disposal services.

4. Clinical Engineering:

   • Maintenance and calibration of medical equipment.
   • Implementation of technology upgrades and innovations in medical devices.

5. Healthcare IT Services:

   • Implementation and management of healthcare information systems.
   • Data management, cybersecurity, and digital health solutions.

6. Consulting and Advisory Services:

   • Strategic planning and operational consulting for healthcare institutions.
   • Assistance in regulatory compliance and quality assurance.

7. Education and Training:

   • Professional development and training programs for healthcare staff.
   • Workshops and seminars on the latest healthcare practices and technologies.

The SUCH - Common Use Service of Hospitals is dedicated to maintaining and enhancing the quality of its services through various measures and initiatives. Here are some aspects that illustrate the quality of services provided by SUCH:

Quality Management and Accreditation

1. ISO Certification: SUCH is ISO 9001 certified, ensuring that its quality management systems meet international standards.
2. Continuous Improvement: There is a focus on continuous improvement through regular audits, feedback mechanisms, and the implementation of best practices across all service areas.

Patient Safety and Care

1. Safety Protocols: Strict adherence to safety protocols to ensure patient and staff safety.
2. Infection Control: Robust infection control measures to prevent hospital-acquired infections.

Service Excellence

1. Efficient Service Delivery: Streamlined processes to reduce waiting times and improve the efficiency of service delivery.
2. Advanced Technology: Utilization of advanced medical technologies and equipment to enhance diagnostic and treatment capabilities.

Staff Training and Development

1. Professional Development: Ongoing training and professional development programs for staff to keep them updated with the latest in healthcare practices.
2. Skilled Workforce: Employment of highly skilled and experienced healthcare professionals.

Vision:

To be a leading service provider in the healthcare sector, ensuring the highest standards of quality, efficiency, and innovation in hospital management and operations.

Mission:

1. Quality and Excellence: Deliver superior services that meet and exceed the expectations of healthcare institutions and patients.
2. Efficiency and Innovation: Optimize resources and incorporate cutting-edge technologies and practices to enhance hospital operations.
3. Collaboration and Support: Foster a cooperative environment among healthcare providers to improve overall patient care and operational outcomes.
4. Sustainability and Responsibility: Commit to sustainable practices that ensure long-term viability and social responsibility in healthcare services.
5. Patient-Centered Care: Focus on the needs and well-being of patients, ensuring that all services are aligned with improving patient outcomes and experiences.

By adhering to these principles, SUCH aims to contribute significantly to the healthcare sector, ensuring that hospitals operate effectively and provide the highest level of care to their patients.

SUCH - Serviço de Utilização Comum dos Hospitais has been recognized for its contributions and excellence in various domains within the healthcare sector. Here are some key highlights of their awards and recognition:

1. Sustainability and Environmental Management: SUCH has been noted for its specialized unit in the management and treatment of hospital waste, showcasing their commitment to sustainability and environmental stewardship. They have implemented efficient systems for the collection, treatment, and disposal of hospital waste, utilizing advanced technologies like microwave and incineration processes​​.

2. Innovative Healthcare Solutions: The organization has been pivotal in providing integrated shared services to healthcare facilities, leveraging over 50 years of experience to enhance the operational efficiency of hospitals. Their contributions include advancements in hospital infrastructure and digital transformation in healthcare construction​.

3. Public Health Contributions: SUCH has played a significant role in the public health sector, particularly highlighted during the COVID-19 pandemic with their involvement in the logistics and distribution of vaccines. This effort has been critical in supporting the national vaccination campaign​​.

4. Leadership and Excellence: Leaders associated with SUCH, like António Correia de Campos, have received individual accolades such as the Woodrow Wilson Award from Johns Hopkins University and the Gold Medal for Distinguished Service from the Ministry of Health in Portugal. These awards reflect the organization's overall leadership in health management and policy​.