Suomen Terveystalo Oy, also known simply as Terveystalo, is Finland's largest private healthcare service provider. Established in 2001, the company has grown significantly through mergers and acquisitions, including the notable acquisition of Diacor in 2017. Terveystalo offers a wide range of healthcare services, including primary healthcare, specialized medical care, and occupational health services. The company operates over 300 clinics and hospitals throughout Finland, providing both on-site and digital health services.

Terveystalo's mission is to enhance the health and well-being of its customers through high-quality healthcare services. The company employs over 15,500 healthcare professionals and serves approximately 1.2 million individual customers annually, with around 7.6 million customer appointments each year. Their services are supported by advanced digital platforms, including a comprehensive mobile app that allows users to access remote consultations and manage their health information efficiently.

Terveystalo is committed to sustainability and ethical business practices, focusing on good health and well-being, responsible work, and sustainable consumption and climate action. The company is listed on the Helsinki Stock Exchange, reflecting its significant presence and influence in the Finnish healthcare market.

Suomen Terveystalo Oy, commonly known as Terveystalo, is one of the largest healthcare service providers in Finland. It offers a wide range of specialized services, including but not limited to:

1. Primary Healthcare Services:

   • General Practitioner (GP) consultations
   • Health check-ups and screenings
   • Preventive healthcare

2. Specialist Medical Services:

   • Cardiology
   • Dermatology
   • Endocrinology
   • Gastroenterology
   • Neurology
   • Orthopedics
   • Psychiatry
   • Pulmonology
   • Rheumatology

3. Diagnostic Services:

   • Laboratory testing
   • Radiology (X-rays, MRIs, CT scans, ultrasounds)

4. Occupational Health Services:

   • Workplace health assessments
   • Occupational health consultations
   • Employee health programs
   • Ergonomic evaluations

5. Surgical Services:

   • Day surgeries
   • Minor and major surgical procedures
   • Post-operative care

6. Rehabilitation Services:

   • Physiotherapy
   • Occupational therapy
   • Speech therapy

7. Mental Health Services:

   • Counseling and therapy sessions
   • Psychiatric evaluations
   • Stress and anxiety management

8. Dental Services:

   • Routine dental check-ups
   • Orthodontics
   • Oral surgery
   • Cosmetic dentistry

Suomen Terveystalo Oy, known as Terveystalo, is a leading healthcare service provider in Finland, recognized for its high-quality standards and comprehensive services. Terveystalo has a robust quality management system, which is reflected in its multiple certifications, including ISO 9001 for quality management and ISO 14001 for environmental management​​.

Terveystalo's commitment to quality is evident in its continuous efforts to improve healthcare services and patient outcomes. The company places a strong emphasis on recruiting skilled professionals and developing solutions that enhance the efficiency of healthcare delivery. This focus ensures that patients receive high-quality care tailored to their needs​​.

Additionally, Terveystalo actively engages in sustainability and ethical business practices, further solidifying its reputation as a reliable and responsible healthcare provider. The organization regularly monitors and reports its quality indicators, ensuring transparency and accountability in its operations​.

Strategic Direction: Suomen Terveystalo Oy, also known as Terveystalo, aims to be the leading healthcare service provider in Finland. The strategic direction focuses on continuous growth, innovation, and enhancing the quality of healthcare services. Terveystalo strives to expand its market presence through acquisitions, partnerships, and organic growth. The company emphasizes digital transformation to improve accessibility and efficiency, offering a comprehensive range of services through both physical and digital channels. Terveystalo is committed to sustainable and responsible business practices, aiming to positively impact society and the environment.

Purpose: Terveystalo's purpose is to promote the health and well-being of individuals and communities by providing high-quality, accessible, and comprehensive healthcare services. The organization seeks to improve the overall health outcomes of the population it serves through preventive care, effective treatment, and continuous health monitoring. Terveystalo aims to create a positive patient experience by leveraging advanced medical technology, highly skilled healthcare professionals, and a patient-centered approach. The company's mission is to ensure that everyone has access to timely and effective healthcare, contributing to a healthier society.

Suomen Terveystalo Oy, the largest private healthcare service provider in Finland, has received several awards and recognition for its contributions to healthcare and sustainability. Here are some key highlights:

1. Sustainability Efforts: Terveystalo has been recognized for its commitment to sustainability, including sustainable development goals and ethical business practices. They have implemented a Sustainability-Linked Financing Framework to align their financial strategies with sustainability targets​​.

2. Customer Satisfaction: Terveystalo has consistently maintained high customer satisfaction scores. In 2023, they achieved a Net Promoter Score (NPS) of 85, reflecting strong customer loyalty and satisfaction​.

3. Digital Innovation: The company has invested significantly in digital healthcare services, making them available 24/7. This innovation has positioned them as a leader in digital healthcare solutions in the Nordic region​​.

4. Occupational Health Leadership: Terveystalo is a leading provider of occupational health services in Finland and Sweden, serving numerous corporate clients and public sector organizations. Their comprehensive services and wide network have been recognized for improving workplace health and productivity​​.

5. Financial Performance: The company's strong financial performance has been acknowledged, with a revenue of EUR 1,286 million in 2023 and over 7.6 million customer appointments during the year​​.