Founded in 1866, University Hospitals Cleveland Medical Center has a long history of providing exceptional healthcare for the residents of Northeast Ohio. Among the nation’s leading academic medical centers, we are leading the way in both the discovery and implementation of medical advancements and the delivery of exceptional patient care.

Our Emergency Room has access to many specialists, including:

• Orthopedic surgeons
• Cardiologists
• Neurologists
• Pulmonary critical care specialists
• Trauma surgeons
• Burn-care experts
• Obstetricians
• Critical care medicine experts
• Ophthalmologists
• Facial surgeons
• Psychiatrists
• SANE specialists

The Emergency Room (ER) at UH Cleveland Medical Center is dedicated to providing high-quality emergency care to patients in need. Here's an overview of the quality you can expect:

1. Clinical Excellence: The ER at UH Cleveland Medical Center is staffed by a team of experienced emergency physicians, nurses, and support staff who are trained to handle a wide range of medical emergencies. They follow evidence-based practices and protocols to ensure the best possible outcomes for patients.

2. Timely Care: The ER prioritizes prompt evaluation and treatment of patients based on the severity of their condition. Patients are triaged upon arrival, and those with life-threatening emergencies receive immediate attention to stabilize their condition.

3. Advanced Technology: The ER is equipped with state-of-the-art medical equipment and technology to support the diagnosis and treatment of various medical conditions. This includes diagnostic imaging equipment (such as CT scanners and X-ray machines), laboratory testing capabilities, and life-saving interventions (such as defibrillators and ventilators).

4. Patient Safety: Patient safety is a top priority in the ER. Stringent safety protocols and procedures are in place to prevent medical errors, reduce the risk of infections, and ensure a safe environment for patients and staff.

5. Compassionate Care: The healthcare team in the ER provides compassionate care to patients and their families during times of crisis. They communicate openly and respectfully, addressing patients' concerns and providing support throughout their visit.

6. Continual Improvement

Vision:

At UH Cleveland Medical Center's Emergency Room, our vision is to be the trusted leader in emergency care, delivering excellence in every patient interaction. We envision a future where every individual who enters our doors receives compassionate, timely, and expert care, regardless of the nature or severity of their medical emergency. Through innovation, collaboration, and a commitment to continuous improvement, we strive to set the standard for emergency medicine, ensuring the highest quality of care for our patients and community.

Mission:

Our mission at UH Cleveland Medical Center's Emergency Room is to provide exceptional emergency care to every patient, every time. We are dedicated to delivering evidence-based, patient-centered care in a safe, efficient, and compassionate manner. Our mission is to be there for our patients in their time of need, offering expert medical evaluation, treatment, and support to help them navigate through medical emergencies with confidence and reassurance. We are committed to fostering a culture of excellence, professionalism, and teamwork among our staff, as we work together to fulfill our mission of saving lives, relieving suffering, and restoring health in our community.

1. Emergency Care Excellence Award: Recognizes outstanding performance in providing high-quality emergency medical care, including short wait times, efficient triage processes, and positive patient outcomes.

2. Patient Safety Achievement Award: Acknowledges the implementation of effective safety protocols and practices in the Emergency Room, resulting in low rates of medical errors, infections, and adverse events.

3. Innovation in Emergency Medicine Award: Celebrates the adoption of innovative technologies, practices, and processes to improve patient outcomes, enhance operational efficiency, and advance the field of emergency medicine.

4. Community Service Award: Honors contributions to the local community through initiatives such as community outreach programs, disaster preparedness training, and public health education campaigns.

5. Excellence in Patient Experience Award: Recognizes exceptional patient-centered care in the Emergency Room, as evidenced by high patient satisfaction scores and positive feedback from patients and their families.

6. Emergency Preparedness Achievement Award: Acknowledges excellence in emergency preparedness and response capabilities, ensuring readiness to effectively manage mass casualty incidents, natural disasters, and other emergencies.