UnityPoint Health - Allen Hospital

Specialization: Bariatric Obesity surgery

Cancer Alternative treatments Cardiology Cardiovascular Surgery Ear Nose Throat ENT Executive Health Check Up General Surgery Neurology Neurosurgery Oncology Cancer

Visit us at:
1825 Logan Ave, Waterloo, IA 50703, United States, ,
Ascension Parish, Louisiana , United States

Accreditation : JCI Accredited

Doctors : 25
Beds : 204
Phone: 3192353941
Fax : +1 319-235-3941
Languages: English

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1. Absolutely the best customer service and care when we needed it the most! My dear friend was checked in, safe from the minute she entered the emergency room, closely monitored, cared for, clean and the communication with all parties involved was absolutely superb. Over the years I have been able to experience at length hospital visits with friends and family members and I have never experienced such prompt remedies, short reaction times and kindness from every employee in the building. Walking in the halls there wasn’t one employee that didn’t have a smile or a pleasantry to communicate. Again, when you need it the most all the little and large things matter. Thank you for having such an inclusive mission statement that is truly visible and experienced daily. You all have made a difference!

2. Recently our 18 year old daughter needed surgery to fix her ankle after a fall. Dr. Lantz, who has been my foot doctor for years, suggested Allen hospital. He said due to her high BMI she would be rejected at Waverly. We agreed with his suggestion. From start to finish the staff and nurses were amazing! Apon arrival seeing security posted at the entrance reassured me of our safety. Check in and billing was quick and easy. Pre op nurses and lab all spoke to our daughter clearly and confidently. We got many updates throughout the surgery, again all was kind, clear and confidently communicated. It was our daughter's very first surgery, so it was very important to us that the staff spoke to her and made her feel comfortable and informed of everything that was about to happen.

 


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