The VA Central Iowa Health Care System is a leading provider of healthcare for Veterans in central Iowa, with a main medical center in Des Moines and multiple community-based outpatient clinics. It offers a full spectrum of inpatient, outpatient, specialty, and long-term care, as well as robust research and education programs. The system is part of the Midwest VA Health Care Network (VISN 23) and is affiliated with major medical schools, including the University of Iowa. The hospital is recognized for its commitment to quality, innovation, and Veteran-centered care, serving as a regional hub for both clinical care and medical education21934.

• Acute and specialized medical and surgical services

• Mental health and substance abuse treatment, including PTSD and residential programs

• Long-term care, sub-acute and restorative rehabilitation, and domiciliary care

• Cardiology, oncology, neurology, endocrinology, urology, and women’s health

• Blind and low vision rehabilitation

• Homeless Veteran care and medical foster care

• Telehealth and rural outreach via mobile medical unit

• 5-Star CMS rating, highest in the region for quality and patient experience.

• High patient satisfaction: 78.4% of inpatients would recommend the hospital (2022).

• Accredited for quality and safety by multiple national organizations

• Continuous quality improvement, peer review, and patient safety programs

• Comprehensive Inspector General reviews with ongoing improvements in privileging and mental health

Mission:

• Fulfill President Lincoln’s promise: “To care for those who have served in our nation’s military and for their families, caregivers, and survivors.”

• Offer timely, quality services for Veterans through care and respect for physical, psychological, and spiritual health.

Vision:

• Empower Veterans through partnership, moving beyond treating illness to strive for optimal health and a positive healthcare experience

• 5-Star Rating (highest in Des Moines metro) from Centers for Medicare & Medicaid Services (CMS) for safety, readmission, patient experience, mortality, and timely/effective care (2023, 2024)

• Accredited by The Joint Commission, American Psychological Association, College of American Pathologists, U.S. Food and Drug Administration, National Commission for Quality Assurance, Commission on Accreditation for Rehabilitation Facilities, and Long Term Care Institute

• Recognized for high patient satisfaction and specialty care outcomes in federal and VA surveys

• Noted for robust research and education programs, with over 220 active research projects