• Primary care for Veterans

• Mental health and behavioral health services

• Chronic disease management (diabetes, hypertension, etc.)

• Preventive care and health screenings

• Specialty clinics (cardiology, dermatology, audiology, etc., depending on location)

• Women’s health services

• Pharmacy and medication management

• Telehealth services

• Patient-centered, accessible, and evidence-based care

• Accredited by national health organizations

• Focus on safety, prevention, and continuous improvement

• High standards for staff training and patient outcomes

Mission:

• Honor America’s Veterans by providing exceptional health care that improves their health and well-being.

• Deliver patient-centered, accessible, and high-quality care to Veterans.

Vision:

• To be a trusted leader in health care for Veterans, recognized for excellence, innovation, and compassion.

• Empower Veterans to achieve optimal health and well-being

• Accredited by The Joint Commission and other national bodies

• Recognized for patient safety and quality improvement (e.g., VHA Patient Safety Gold Cornerstone Award, Secretary’s Award for National Veterans Wheelchair Games at some locations)

• Largest integrated health care system in the U.S., serving over 9.1 million Veterans

• Flagship for innovative programs (e.g., National Telemental Health Hub, Whole Health program)